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The Online World

by Odd De Presno · English · Gutenberg #80 · 621,363 chars · public domain (US)

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Title: The Online World

Author: Odd De Presno


        
Release date: September 1, 1993 [eBook #80]
                Most recently updated: October 18, 2026

Language: English

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*** START OF THE PROJECT GUTENBERG EBOOK THE ONLINE WORLD ***




THE ONLINE WORLD

The Online World book's text on paper, disk and in any other
electronic form is (C) copyrighted 1993 by Odd de Presno. All
rights reserved worldwide.

xxxx
                           SHAREWARE BOOK

                        *********************
                        *  THE ONLINE WORLD *
                        *********************

                     Version 1.1 - September 1993

                          By Odd de Presno
                    4815 Saltrod, Norway (Europe)
              Voice (registrations only): +47 370 31204
                 Internet mail: opresno@extern.uio.no
                     Data/BBS:      +47 370 31204
                     FAX:           +47 370 27111




PREFACE
=======
This is the ASCII online distribution of the Online World. It deals
with the practical aspects of using the rapidly growing global online
information resource.
    The book is distributed in a form that is designed to be easily
accessible with the maximum range of computers, printer types, and
search programs. Also, it has been designed to be compatible with
electronic reading devices for the blind. Therefore, many frills
(such as fancy formatting, extraneous characters or tags) have been
omitted.
    The main subject of the book is what you can get out of the
online resource.
    Expect an outline, not a comprehensive list or directory of all
available offerings. This book explores selected applications
across network and service boundaries, to show how these needs may
be satisfied.
    In the process, it gives access information for a large number
of specific online offerings.
    The applications range from entertainment and the bizarre to
databases and special services for professionals and organizations.
    You are not expected to live in the United States or in Norway.
Emphasis is on major international offerings available through
services and networks like the Internet, BITNET, CompuServe, Echo,
FidoNet, Usenet, Dialcom, Dow Jones/News Retrieval, MCI, NewsNet
and UUCP. These services can be accessed from almost anywhere.
    Talking about the Internet, we do not expect that it will be
easy for you to get full access. We assume that most people can get
access to this network by electronic mail only.
    I wrote The Online World for parents and youth, teachers,
students, business people, social workers, psychologists, young,
old, for anybody interested in knowing a bit more about our
current "Global Village."
    You can read it like a novel, to get an idea of what is going
on. It can be used as a practical guide book to online data bases
and news sources, or as a book of reference.
    You need not be a computer expert or an experienced "onliner"
to find it useful.
    While not being a textbook on data communications, it contains
much information to help novices get started. For an introduction
to telecommunications, check out appendix 2 and 3 before continuing
with Chapter 1.
    Before you start, one word of warning. New online offerings are
born each day, while others are being closed down. Chances are that
most services in this book will still be around when you read it,
but I will need to update the text regularly. Therefore, all
feedback is welcomed with thanks.
    Please do also tell me what you like, what you don't, and what
you feel I may have missed -- or have gotten hopelessly wrong. Send
by electronic mail to me at opresno@extern.uio.no .

This book is not free
---------------------
The Online World book is NOT public domain. It is copyrighted work
and may be distributed only pursuant to this license.
    You are granted a limited read and use license of the book to
see if it is for you. Any unregistered use other than to determine
if the book meets your needs is a violation of this license and is
forbidden.
    If you like the book, please become a registered reader. Your
contribution will support further research and development of the
text.
    The important benefit of registering is that you will receive
the latest version of the book on diskette (MS-DOS only). This will
allow you to have current information on your hard disk  that you
can search whenever you want to.
     The online world is dynamic. Services and offerings come and
go. So read appendix 8 to find out how to stay updated.

The registered shareware version of The Online World including
shipping and handling is

              NOK 105.00           for payment by credit card
                                   (around US$ 15.00)
              US$ 20.00            for all other types of payment
                                   (check or SWIFT bank transfer)

As an alternative, you can also register for six updates of the
book during one year. The updates will be mailed you on computer
diskette:

              US$60.00             for all types of payment

The special rates for organizations to make the text available to
employees etc. over a network are explained in appendix 8.
    Please note: As I do not receive any renumeration from vendors
of shareware disks, you must register your copy to have a legal
license for use of the book beyond an evaluation period.

Please give to others
---------------------
Permission is with this granted to reproduce and distribute the
Online World book so long as:

    (1)  No remuneration of any kind is received in exchange.
         A distribution fee may be charged for the cost of a
         diskette, shipping and handling, as long as the total
         (per disk) does not exceed US$8.00.
    (2)  Distribution is without  ANY modification to the contents
         of all accompanying text files, including the copyright
         notice and this license. All of the files in this package
         are to be distributed together.
    (3)  No publication of the book or individual articles from the
         book in print is permitted, in any language, without the
         express written consent of the author.

If archiving this book for BBS use or library use, please include
all files and use the name ONLINE10, for example, ONLINE10.ZIP,  or
ONLINE10.LZH. This will provide consistency for future updates.

No copy of this book may be distributed  without including a copy
of this license.  Any other use, including bundling of any of the
book's chapters or appendixes for your own distribution, is
prohibited without express, written permission in advance from the
author.

The Online World book is regularly being updated. Information about
where to get the latest version of the book can be retrieved from
TOW, a mailing list set up to support the project. For information,
send electronic mail to LISTSERV@vm1.nodak.edu (LISTSERV@NDSUVM1 on
BITNET) containing the command "GET TOW MASTER".

How to read the book
--------------------
You may read the book using any ASCII viewing or text searching
program. My private favorites are:

    LIST       -  Shareware MS-DOS file viewing program,

    LOOKFOR    -  Shareware boolean text search program.

Print versions of The Online World
----------------------------------
The Online World does not cover any specific area of the world.
Local versions will be printed and published in several countries
through joint venture partners. These versions of the book will be
adapted to local conditions, and contain many local examples and
references.

The following local version of the book is available:

  "Ut i verden fra egen skjerm," Norwegian text, Dataforlaget A/S,
  1992. 220 pages. Phone: +47 22 63 61 62.  Fax: +47 22 63 60 09.
  Price: NOK 245,-.  ISBN: 82-90628-67-6.

Local language versions of the book are due be published soon by
partners in Denmark and Germany. For information, please contact:

    Claus Berg (Denmark)      at Claus_Berg@SKOLE-KOM.UNI-C.DK
    Publisher: Teknisk Forlag A/S, Skelbaekgade 4, 1780 Kbh.V.,
    Denmark. Fax: +45 31 21 09 83.

    Dr. Karl Sarnow (Germany) at karl@dadoka.h.ni.schule.de
    Publisher: Verlag Heintz Heise GmbH & Co KB, Helstorfer
    Strasse 7, D-3000 Hannover 61, Germany.
    Fax: +49-511-53 52-129.

Do you want to be a partner?
----------------------------
If you are interested in becoming the author of a local language
version of the book in your country, please write me at
opresno@extern.uio.no to discuss the possibility of a joint-
venture.


Saltrod (Norway), September 1, 1993

    Yours,

    Odd de Presno


-------------------------------------------------------------
The Online World book's text on paper, disk and in any other
electronic form is (C) copyrighted 1993 by Odd de Presno. All
rights reserved worldwide.
-------------------------------------------------------------

INDEX
=====

PREFACE

1. Going online will make me rich, right?
   Knowledge is Power. A larger personal network gives you a stronger
   punch. The value of information, and of having a great time. . .

2. The online world
   The structure and content of the online offerings. About
   Bulletin Board systems, discussion lists, conferencing systems,
   and online data bases. About packet data services, and network
   services like FidoNet, i-Com, Infonet, Internet, and others.
   A constantly changing environment.

3. How to use online services
   Short introduction. How to use menus, and how to navigate like
   an expert. Tailoring online services to your interests and needs.

4. Hobbies, games, and fun
   About computer programs, online adventure games, threatening viruses,
   planning holidays, collecting coins and stamps, genealogy, music,
   shopping and other leisure activities.

5. Home, education, and work
   Tips for house owners, for those more concerned about money, about
   education and the exchange of knowledge, electronic conferences.
   Building a personal network. Job hunting by modem, and about
   working from home.

6. Your personal healthnet
   About support for diseases like AIDS, cancer, and kidney diseases.
   Forums for people with physical or mental disabilities, like
   hearing impairments, learning disabilities, vision impairment,
   mobility problems.

7. Electronic mail, telex, and fax
   How to communicate globally at a ridiculously low cost, with
   notes about how to address your global electronic mail.

8. Free expert assistance
   How to get free advice about your computer, software and
   other things.

9. Your electronic daily news
   Read national and global news before getting it through the
   traditional media. Get those interesting background facts.
   Read special interest news that the media never bother to print.

10. Looking for a needle in a bottle of hay
    Notes about searching data bases. How to locate interesting
    books and articles.

11. Getting an edge over your competitor
    Using the networks to manage projects. Monitor competitors,
    prospects, suppliers, markets, technologies, and trends.
    Marketing and sales by modem.

12. Practical tips
    How to get more out of the time spent online.

13. Cheaper and better communications
    Using packet data services or competing data
    transport services like Tymnet Outdial, Infonet,
    Internet, PC Pursuit, and others.

14. Keep what you find.
    Build your local personal data base. Strategies for
    locating interesting information. What separates good
    from bad information.

15. You pay little for a lot!
    How to figure out costs.

16. Automatic communication
    Get a lead on your competitors.
    Avoid duplication of effort.
    Reduce costs.
    Reduce boring repetitive work.
    No need to remember all the "tricks" of communications
    anymore.

17. Gazing into the future.
    Thoughts about things to come.

---------------------------
Appendices:

1. List of selected online services
2. How to get started
   About your personal computer, modem and
   communications program.
3. Your first online trip
   Getting started. Typical pitfalls and
   simple solutions. Down- and uploading.
4. Explanation of some frequently used terms
5. Books and articles for further reading
6. International standard country codes
7. About the author
8. How to register
---------------------------

Chapter 1: Going online will make me rich, right?
=================================================

The number of services is enormous. It takes time to find the
truly interesting stuff.
- Knowledge is power.
- A large personal network gives you a punch.
- The value of information, and of having a good time.

Knowledge is Power
------------------
My wife has a rare and dangerous kidney disease. One day her doctor
joined us on an online research session to look for experiences and
advice in other countries.
    We sat down in my office in Norway. I turned on my personal
computer and started a communications program.
    After some keypresses, we could hear the attached modem dial
the number of CompuServe, a North American information utility. (A
modem is a piece of equipment that converts computer signals to and
from sound codes, so that data can be sent by phone.)
    It took just a few seconds to make the connection. Soon, a
greeting scrolled over our screen, followed by a menu of available
choices.

    For an introduction to practical telecommunications, check out
    appendix 2 and 3. Appendix 1 lists major services mentioned in
    this book.

We selected "Health" and the "Data Base for Rare diseases." This
gave the address of an American foundation for "cysts in kidneys,"
which is the name of her disease. My wife made contact, and has
since received regular reports of research results and experiences
gained in the field.
    We sent an open request for help to an electronic forum for
doctors. The result was several useful responses. We searched a
magazine data base for medical articles containing the key word
"kidney." Paper copies of the most interesting finds arrived by
mail after a few days. My wife gave them to her hospital doctor as
background reading.
    Kenya Saikawa is paralyzed. He communicates with his PC and
modem using light key strokes and Morse code. Online communications
allows Kenya to be in regular contact with people outside the walls
of his Tokyo hospital.
    We met online in a "Handicap Club" on a computer center called
TWICS in Tokyo. He was there to exchange experiences with others
with disabilities. The club is a personal support group for those
in need of help.
    CompuServe's Cancer Forum has a similar function. "It's a
blessing that I can visit here 24 hours a day," one visitor said.
"When I'm unable to sleep at night, I often sit down by the PC to
read and write messages to others."
    The forum is like a family. The file library is full of
information about cancer. Members can just go in there and pick
up whatever they want to read.
    Dave Hughes from Old Colorado Springs, Colorado in the United
States has had a long career as a professional soldier. He has
fought in places like the Yalue river in Korea and Vietnam's
jungle. When he retired, he became a political online force.
    "I'm using the new tools of the individual mind to change the
world," he says. Native American Indians are among those, who
have benefited from Dave's energy and knowledge. He has helped them
show their culture to the outside world in a graphical form.
    Vladimir Makarenkov from the Crimea in the Ukraine is manager
in a company called VINKO. In early 1993, he distributed an offer
of partnership with foreign companies through the mailing list E-
EUROPE. VINKO is into aluminium processing. He wrote:
    "From our own production we can offer some one metals and
aniline dye for cotton, viscose, wool, silk, leather. We are
interested in deliveries of chemical production (gamma acid, H-
acid) and not quickly deteriorating foods (food concentrates,
canned food etc)."
    George Pavlov is Planning and Reporting manager at an American
computer manufacturer. Daily, he logs on to online services to
monitor industry product announcements and daily news from several
electronic sources. It helps him stay ahead of rapid technological
developments.
    Semafor A/S in Arendal, Norway, produces modems and other types
of telecommunications equipment. They operate an electronic bulletin
board for customers, users and prospects. Anybody can call in to
get information about products and offerings. If they need help,
they can leave a message to Semafor A/S day and night. A response
will be waiting for them, when they call back.
    Eduardo Salom heads Software Plus SA in Buenos Aires,
Argentina. He discovered the online world in 1988, and uses it to
find information that can help his company develop industrial
applications.
    The Norwegian civil engineer Kai Oestreng regularly calls
specialized online computer clubs to discuss his computational
needs, fetch programs and monitor developments.
    Mary Lou Rebelo was born in southern Brazil. Today, she is
married to a Japanese and lives in Tokyo. She teaches Portuguese
and works as a translator. The modem enables her to keep in touch
with others around the world interested in Portuguese and Spanish
language and culture.
    Mike Wright teaches at St. Andrew's College in Grahamstown,
South Africa. He integrates the online world in his teaching to
motivate his students. His classes are involved in international
projects with schools all over the globe.
    In August 1991, the "Old Stalinists" made a coup d'etat in the
Soviet Union. The news media were silenced, but they forgot the
country's many bulletin boards. Early one morning, a foreign caller
picked up the following messages from a Moscow BBS:


  From:    Valery Koulkov
  To:      All                                    Msg #560, 00:42am
  20-Aug-91
  Subject: Moscow, August 19, 23:00

  Some news from the square news RSFSR white building, 23:00. Local
  inhabitants are very welcome for the people guarding 'white
  building', they carry food and some garments to the square.
  Approx. 8 tanks stand by the house under the RSFSR flags! There is
  an information that 'white house' is surrounded by the soldiers
  from Vysshee Desantnoye uchilische from Ryazan. The people are not
  so desperate than some hours ago. There are more and more people.


  From:    Stas Stas
  To:      Alexey Zabrodin                        Msg #562, 02:53pm
  20-Aug-91
  Subject: Russia In Agency news

  I have sent two files RIA4.txt & ria5.txt
  It's msgs of Russia Information Agency
  Spread it as much as you can!!!


  From:    Andrew Brown
  To:      All                                    Msg #563, 06:31pm
  20-Aug-91
  Subject: What's happening?

  I am a journalist on the London Daily newspaper *The Independent*,
  and I am trying to discover whether this technology, like fax
  machines, is being used for independent communication now that the
  censors have clamped down on everything else.

  Can people describe what is happening, and what they see?
  Something similar was done on Compuserve during the Gulf War, by
  subscribers who where in Israel and were able to describe Scud
  missile attacks without censorship.

  Andrew Brown


  Select: 564
  From:    Valery Koulkov
  To:      All                                    Msg #564, 00:52am
  21-Aug-91
  Subject: Moscow events

  There is shooting near the American embassy and RSFSR state
  building. Informer said (by phone) that he saw several victims
  (shot and killed under the tanks. there is fire near the RSFSR
  building. Moscow, August 21, 1:15 am

Telecommunications played a role in this historic event. While CNN
televised the coup, it was not the images, but the words of men
like Yeltsin that held sway for Russian citizens.
    Within hours of Yeltsin's statement in defiance of the coup
leaders, handbills reproducing his statement papered the walls of
the Moscow metro and Leningrad houses.

You can!
--------
Online communication is not just for the privileged or those with a
special interest in computers. It is for you, me, everybody.
    There is much to learn in the "online land," and the medium is
fascinating. It makes learning fun. You can learn about how to use
your computer, about your profession, other people's views about
whatever, and more. Often, you will find reports about experiences
and know-how that it is hard or impractical to get in other ways.
    Some users go online to learn how to do things better. Teachers
want to give their students a better and more motivating learning
environment. Architects, engineers and companies want increased
competitiveness and sales. They seek timely information about
competitors, technologies and tools, partners and trends.
    You can take a Masters Degree in Business Administration while
sitting in front of your computer at home. You can join online
seminars arranged by local or foreign educational institutes. You
can even study at night, when the rest of your family has calmed
down.
    Some build their own educational programs supported by data
bases, online forums and associations of various kinds.
    You may feel helpless when in hospital, or when visiting your
doctor. Knowledge about your disease will make you better equipped
to handle the situation. The online resource is just keypresses
away, and knowledge is power.
    To get this power, you'll need to know what you can get from
the online world. This book is filled with examples of what is
available, and practical tips about how to use the offerings.

A large personal network gives strength
---------------------------------------
Most of us belong to one or several networks. They consist of
persons that you can call on whenever you need help. Your network
may be private, like in your family. You may be member of various
associations, or be part of a group of people with common interests
within a company or organization.
    The modem allows you to be part of more personal networks than
you can possibly cope with in the "real world." Besides, it's much
easier to develop personal networks in the online world.
   We have used words like "clubs" and "associations." By this we
mean groups of people interested in helping You and in participating
in what You happen to be interested in.
    Today's communications technology lets us participate in
networks in other countries at a very low cost. Many describe it as
participation "beyond time and space."
    Write a message and send it to a person in your network. It
arrives in his/her "mailbox" within minutes (sometimes seconds)
and stays there until the recipient wants to read it. This built-in
ability to send messages to other people's electronic mailboxes
reduces the power that time and geographical distances have over
our lives.
    A friend in a remote country gets out of bed nine hours after
you, but keeps going well into what, for you, is the next morning.
No problem. You can send letters when you're awake and receive
replies when you're asleep.
    You can pick up and read your friend's messages the next day or
whenever you feel like doing it. That is how two people as far
apart as Arendal, Norway and Beijing, China could be involved in
the development of this book.
    Sometimes "real time" discussions are important. Consider the
following example. CompuServe has a Diabetes Forum. You can call
there any time, day or night, seven days a week. Whenever you feel
like it. You will always find someone to chat with who understands
and shares your problems.
    Real-time chatting may become expensive, but you are free to
decide your level of involvement. If you think that $10 spent is
enough, then just stop there.

What is the point?
-----------------
Thousands of commercial and noncommercial online services offer
over 5,000 online databases. These infobases are repositories of
electronic information. They contain full-text and reference books,
magazines, newspapers, radio and TV shows, reports, and more.
    In 1992, BiblioData (USA) found that around 4,000 titles (i.e.,
magazines, newspapers, etc.) were available online in full-text.
You will find facts and figures about almost anything in the online
world.
    The world has over 100,000 public bulletin board systems
(1993). Most are small information centers, running on personal
computers using a simple computer program and modems. People call
in to read messages and information, retrieve free software, or
just to have a good time.
    Most BBSes are free. Some charge a small annual fee. The
largest board has 213 telephone lines, seven gigabytes of storage
for letters, conferences, computer programs, and more (1993).
    Mind you, 7 gigabytes is a lot. It is equivalent to more than
7,000,000,000 characters, or a whopping 12,000 copies of this
book!
    The entrepreneur sees the online world as a new, profitable
playground. Many of them have made it their profession to search
for information for others, and they earn a good living doing so.
    Others advertise and sell products and services by modem.
Some set up their own online services to sell knowledge and know-
how, be it of aqua culture, wine production, marketing, or about
the petroleum offshore market.
    In business, it pays to be one step ahead of the competition.
Early warnings of customers' needs, competitors' moves, and
emerging opportunities can be turned into fortunes. It can reduce
potential losses and help develop businesses in more profitable
directions.
    Turn this to your advantage. Build your own early warning
system that monitors online information sources and networks.

Have fun
--------
The online world has an abundance of joke clubs, dramatic adventure
games with multiple players, and large archives filled with computer
game software. You can transfer these programs to your personal
computer and be ready to play in minutes.
    Others may feel more entertained when things get "interesting."
Surely, those calling Moscow in August 1991 for news about the coup
must have had a strange sensation in the stomach.
    Some online users react quickly when dramatic events occur.
They go online to read the news directly from the wires, from
Associated Press, TASS, Reuters, Xinhua Press, Kyodo News and
others.
    Usually, the online news is coming directly to you from the
journalists' keyboards. Often, you heard it here first.
    Other people prefer to socialize. They meet in online "meeting
places" to debate everything from Africa and the administration of
kindergartens to poetry, LISP programming and compressed video for
multimedia applications.
    It has been claimed that increased use of online networking in
a country can effect social changes within politics, economics,
communication and science. It can support democratic tendencies,
the transition to a market economy, the formation and support of
businesses, the spreading of interpersonal and mass communication,
the forging of invisible colleges among scientists, and breaking-up
of traditional and closed information systems developed in some
societies.
    No matter whether your application is useful or just a pastime,
online services queue up to help give your life a better content.
    Some people fear that language might be a problem, and in
particular if English is not their first language. Don't worry. You
are in the driver's seat. If something is hard to understand, just
log off to study the difficult text. Take your time. Nobody is
watching.
    Will you being member of the online world make you rich?
Probably not. On the other hand, it most certainly provides the
opportunities to help you achieve such a goal, no matter how you
define the word "rich."

Chapter 2: The online world
===========================

This chapter is about the structure and contents of the online
world. You will read about Bulletin Board systems, discussion
lists, conferencing systems, online data bases, packet data
services, and network services like FidoNet, i-Com, Infonet,
and the Internet.

From papyrus to bits and bytes
------------------------------
Around 1500 B.C., the world's first library was established in Tell
el Amaran, Egypt. Eight hundred years later, the first public
library opened in Athens, Greece.
    It took another two thousand years for the computer to be
invented. The first known mention of a possible future online
information service was printed in the Atlantic Monthly magazine in
1945.
    Nine years later, the Naval Ordinance Test Station opened their
online search service in California (U.S.A.) The first full-text
database came six years later. MEDLARS was a bibliographic database
containing references to medical literature. From now on, things
started to roll at a faster pace:

    * In 1972, DIALOG (U.S.A.) opened their Educational Resources
      Information Center and National Technical Information Service
      databases for online searching. (Appendix 1 contains infor-
      mation about the major online services referred to in this
      book.)
    * In 1974, Dow Jones News/Retrieval (U.S.A.) launched a
      financial information service for stock brokers.
    * In 1978, the first bulletin board was put into operation in
      Chicago (U.S.A.).
    * CompuServe (U.S.A.) launched a service for home users in
      1979.

The online world was born in the United States. Little happened in
the rest of the world until the late 1980s. American companies and
users still dominate, but they are no longer alone.
    Today, we can access over 5,000 public databases. They are
available from more than 500,000 online systems ("host computers")
all over the world.
    With so many online services, it is difficult to find our way
through the maze of offerings. This book therefore starts with a
map of the online world.

The structure and contents of the online world
----------------------------------------------
The online world can be described as a cake with multiple layers,
where the information sources are the bottom layer. You - the user
- are the marzipan figure on the top. The online world contains the
following tiers:

   (1) Database producers and information providers
   (2) Online service companies
   (3) Gateways and networks
   (4) The services
   (5) The user interface
   (6) The data transport services
   (7) The User.

1. Database producers and information providers.
------------------------------------------------
I have a bulletin board system in Norway (at +47 370 31378). My BBS
is running on a small personal computer, and offers shareware and
public domain software.
    Anybody can call my board to have programs transferred to their
personal computers by modem (see appendix 2 for how to do this).
    When you call this BBS to "download" a free program for to your
computer's hard disk, don't expect to find one made by me. I don't
write programs. All available programs have been written by others.
    When you call Data-Star in Switzerland, or CompuServe in the
U.S. to read news, you may find some stories authored by these
companies. Most of their news, however, are written by others.
    InfoPro Technologies delivers Russian scientific and technical
articles from "Referativnyi Zurnal" through online services like
Orbit, Pergamon and BRS. InfoPro is not the originator. The text
has been prepared by VINITI (the Institute for scientific and
technical information of the xUSSR).
    My BBS (the "Saltrod Horror Show"), Data-Star, NIFTY-Serve,
Orbit, Pergamon, BRS, and CompuServe are online services. We call
those who have provided the news and information on these services
for information providers or database producers.
    The American news agency Associated Press is an information
provider. They write the news, and sell them to online services
like Dialog, CompuServe, Nexis and NewsNet. These online services
let you read the news by modem.
    The information providers sell the right to distribute their
news. Your news reading charges may be imbedded in the online
service's standard access rates. Some services will ask you to pay
a surcharge when reading news.
    Most subscribers pay US$12.80 per hour (1993) to use CompuServe
at 2400 bits per second (bps). At this speed, you typically receive
around 240 characters of news per second. If you access at higher
speeds, you will have to pay more.
    CompuServe pays Associated Press part of what they earn each
time you read their news. There is no surcharge for reading AP news
on this service.
    Others charge more. To read Mid-East Business Digest through
NewsNet, you pay a surcharge of US$72.00 per hour at 2400 bps
(1993). Scanning newsletter headlines and conducting keyword
searches are cheaper. You pay the the basic connect charge, which
 is US$90.00 per hour at this speed.
    Thus, your total cost for reading Mid-East Business Digest
amounts to US$2.70 per minute.
    CompuServe's database service IQuest lets you search NewsNet
through a gateway to find and read the same articles. Here, reading
will only set you back US$21.50/hour (provided the articles are
among the first hits in your search).
    Many information providers also distribute information through
grassroots bulletin boards. The Newsbytes News Network and the USA
Today newsletter services (also in full text on Dialog and Nexis)
are two examples.
    The rates for reading the same article may therefore differ
considerably depending on what online service you are using. If you
are a regular reader, shop around for the best price.
    Information providers may have subcontractors. The Ziff-Davis
service Computer Database Plus, a database with full-text articles
from magazines like Datamation and Wall Street Computer Review,
depends on them.
    Datamation pays journalists to write the articles. Ziff-Davis
pays Datamation for the right to distribute the articles to
CompuServe's subscribers. CompuServe pays Ziff-Davis part of what
you pay when reading the text.


2. Online services
------------------
The term "online services" refers to information services  provided
by computer systems, large or small, to owners of personal
computers with modems.
    What is offered, differ by system. It may include access to
libraries of programs and data, electronic mail, online shopping
malls, discussion forums, hardware and software vendor support,
games and entertainment, financial data, stock market quotes, and
research capabilities.
    You do not always need a phone and a modem when "dialing up."
Some services can be accessed through leased phone lines, amateur
radio, or other methods.
    Check out appendix 1 for a list of major services mentioned in
this book, with addresses, phone numbers, and a short description.
    CompuServe (U.S.A.), Twics (Japan), and Orbit (England) are
commercial. They charge you for using their services.
    Some online services are priced like magazines and newspapers
with a flat subscription rate for basic services. You can use this
part of a service as much as you like within a given period. GEnie,
CompuServe, BIX, America Online, and Delphi are among those
offering such pricing options.
    Other online services charge for 'connect time'. They have a
rate per hour or minute.
    MCI Mail uses "no cure, no pay." You only pay to send or read
mail. To check for unread letters in your mailbox is free.
    There are all kinds of creative pricing schemes. Some services
have different rates for access during the day, night and weekends.
Others have different rates for users living far away. Sometimes
the remote subscriber pays more, in other cases less than ordinary
subscribers.
    Still, most online services are free. This is particularly true
for the over hundred thousand bulletin board systems around the
world. The owners of these services often regard them as a hobby, a
public service, a necessary marketing expense, or do it for other
reasons.
    The cost of setting up and operating a bulletin board system
is low. Consequently, the BBS systems are as varied as the people
who run them. Each BBS has its own character.
    My BBS is also free. I consider it an online appendix to this
book and the articles I write.
    National Geographic BBS in Washington, D.C., U.S.A. (tel.: +1-
202-775-6738) is run by the magazine of the same name. This board
is also free. They regard it as a part of their marketing strategy.
It provides them with input to the editors, and it is an easy way
of maintaining contacts with schools.
    Semaforum BBS in Norway is run by a company. Its purpose is
customer support and to give information to prospective customers.
The cost is a marketing expense.
    Some large, international online services on the Internet,
BITNET, and UUCP are almost free. They address research and
educational institutions and are financed by public funds. These
services are now being made available to other users at very
moderate rates.
    Some users fear that using online services will increase their
telephone costs dramatically, and especially when using services in
other countries. This is often unjustified. Read chapter 13 and 15
for tips about how to keep your communications costs down.

3. Gateways and networks
------------------------
CompuServe users select the Computer Database Plus from a menu.
This prompts CompuServe to dial another online service and lets you
use this, as if you were still using CompuServe. You hardly notice
the difference. You are using Computer Database Plus through a
gateway.
    CompuServe users searching the IQuest databases get the
following welcome message:

      One moment please...

      Connected to 19EASYN

            Welcome to IQuest

      (c) 1991 Telebase Systems, Inc.
         U.S. Patent No. 4,774,655

Through another gateway, CompuServe connects you to the online
service Telebase Systems, Inc. Telebase lets you go through other
gateways to search in databases on online services like BRS,
MEDLINE and NewsNet.
    While searching, you may get similar progress reports:

            Dialing BRS
            Connect BRS
            Scanning .... Please wait
            Dialing Medline
            Connect Medline
            Scanning .... Please wait

All the time, your modem is connected to CompuServe. You are
mentally using IQuest and not other online services. Technically,
you are going through various gateways to reach the information
libraries. You pay CompuServe for the privilege. In turn, they pay
a fee to Telebase, and others.
    You can read The New York Times on Down Jones News/Retrieval
through gateways from MCI Mail and GEnie.
    Accessing information through a gateway is often simpler than
logging on to several online systems. Calling several systems
often costs more, and it certainly takes time.
    Users of BBSes connected to RelayNet or FidoNet can join in
global discussions. Participants in other countries also call their
favorite local systems. To the individual user, it looks as if they
all use the same bulletin board system.
    The networks that tie these boards together regularly send new
discussion items to the other participating boards. Write "This is
not correct!" in a distributed conference on a Norwegian FidoNet
BBS, and others may soon read your line on San Bernardino BBS in
Colton (Canada), Wonderland Board in Macau or the HighTech BBS in
Sidney (Australia).
    SciLink (Canada) administers a network for distribution of
conferences between systems using the Caucus software system.
Participants in Tokyo, Toronto and San Francisco can discuss as
if they were all logged on to the same online service.
    The main purpose may not be to make it simpler or cheaper
for the user. One typical motive is to reduce an online service's
own communications costs.
    KIDLINK is a global project for children between 10 - 15 years
of age. It allows kids to discuss through a system of electronic
mail.
    Part of the dialog takes place by the children sending email to
a recipient called KIDCAFE. A message to 'the cafe' goes through
the international networks to a host computer in North Dakota
(U.S.A.). There, a computer program called LISTSERV distributes
copies of the message to names on an electronic address list.
(Conferences administered by a LISTSERV are called 'discussion
lists'.)
    SciLink in Toronto is one recipient. Messages forwarded from
North Dakota are made available for users as entries in a 'local'
conference called KIDCAFE. A user in Tokyo can read a message, as
if it had been entered locally. If she wants to reply, her answer
is sent back to the LISTSERV for redistribution to the world.
    Western Michigan University (U.S.A.) is also a recipient. Here,
another LISTSERV program is in charge of forwarding the mail to yet
another list of (local) addresses. We call it a 'mail exploder'.
    This mailing list has been set up by local administrators to
reduce costs. The individual user is not allowed to receive copies
of messages all the way from North Dakota.
    One Michigan recipient may be a local area network. You will
find many smart technical solutions in the online world.
    Actually, this is how the online world got started. Two systems
were interconnected for exchange of electronic mail. Then, another
system was added, and another. One day it was a global network of
computer systems.
    Some network systems are connected by leased telephone lines.
Other networks, like FidoNet, depend mainly on dial-up using
regular voice-grade telephone service. Each BBS dial regularly to
other computers in the network to send or receive mail and files.
They may do it once per day, twice per day or whatever.
    Then someone got the idea of interconnecting networks. FidoNet
was connected to the UUCP network, which was connected to the
Internet, which in turn was connected to the Bergen By Byte BBS in
Norway, CompuServe, SciLink, MCI Mail, and various local area
networks.
    Today, the online world is a global web of networks. The world
is 'cabled'. You, me and all the other modem users stand to benefit
enormously.

4. The services
---------------
The most popular online services are electronic mail, chat, file
transfers, conferences and discussion forums, news, reading of
online journals and grassroots publications, database searching,
entertainment. The online world has an infinite number of niches,
things that people are interested in and have fun doing.

Electronic mail
---------------
is not just like paper mail. Email is faster, easier to edit and
use in other applications.
    Your mail may be private, or public. It can be 'broadcasted' to
many by a mailing list. The principle is the same on all systems.
    Typically, an email message is sent to your mailbox in the
following form:

    To:  Odd de Presno
    Subject: Happy Birthday
    Text: I wish you well on your birthday. -Ole

The mailbox systems automatically add your name (i.e., the sender's
return email address), the creation date, and forward it to the
recipient. If the recipient's mailbox is on another system, the
message is routed through one or several networks to reach its
destination.
    Several email services offer forwarding to fax, telex or
ordinary postal service delivery. Some offer forwarding to paging
services. When new mail arrives in your mailbox, messages with text
like 'MAIL from opresno@extern.uio.no' will be displayed on your
beeper's small screen.
    Soon, you can send electronic mail to anyone. By the turn of
the century, it probably will be difficult to tell the difference
between fax messages and email. The services will automatically
convert incoming faxes to computer-readable text and pictures, so
that you can use them in word processing and other computer
applications.
    Automatic language translation is another trend. You will soon
be able to send a message in English, and have it automatically
translated into Spanish for Spanish-reading recipients, or into
other languages. Conference systems with automatic translation are
already being used in Japan (English to/from Japanese).
    One day we may also have a global email address directory.
"What is the address of Nobuo Hasumi in Japan." Press ENTER, and
there it is.
    Today, the largest commercial players email vendors are MCI,
Dialcom, Telemail, AT&T Mail and CompuServe. The fight for
dominance goes on.

'Chat'
------
Email has one important disadvantage. It may take time for it to be
picked up and read by the recipient. The alternative is real-time
conferencing, a form of direct keyboard-to-keyboard dialog between
users. We call it 'chat'.
    Most large systems let you chat with many users simultaneously.
Even small bulletin boards usually have a chat feature.
    Chat is set up in several ways. On some systems, you see each
character on the screen once it is entered by your dialog partners.
Other systems send entries line by line, that is, whenever you
press ENTER or Return. Here, it may be difficult to know whether
the other person is waiting for you to type, or if he is actively
entering new words.
    You will find regular chat conferences in CompuServe's forums.
Often, they invite a person to give a keynote speech before opening
'the floor' for questions and answers. John Sculley of Apple
Computers and various politicians have been featured in such
'meetings'.
    In May 1991, the KIDLINK project arranged a full-day chat
between kids from all over the world. Line, a 12-year old Norwegian
girl, started the day talking with Japanese kids at the Nishimachi
and Kanto International School in Tokyo. When her computer was
switched off late at night, she was having an intense exchange with
children in North America.
    The chats took place on various online services and networks,
including Internet Relay Chat (IRC), BITNET's Relay Chat, Cleveland
Free-Net (U.S.A.), TWICS in Tokyo, the global network Tymnet, and
the Education Forum on CompuServe.
    The discussions had no moderator. This made the encounters
chaotic at times. The kids enjoyed it, though! One-line messages
shot back and forth over the continents conveying intense
simultaneous conversations, occasionally disrupted by exclamations
and requests for technical help.
    Speed is a problem when chatting. It takes a lot of time since
most users are slow typists.
    If individual Messages span more than one line, there is always
a risk that it will be split up by lines coming from others. It
takes time to understand what goes on.
    Users of SciLink (Canada) use a method they call 'semi-sync
chat'. The trick is to use ordinary batch-mode conferences for
chatting. Instead of calling up, reading and sending mail and then
log out, they stay online waiting for new messages to arrive.
    This approach allows you to enter multiple-line messages
without risking that it to broken up by other messages. The flow
of the discussion is often better, and each person's entries easier
to understand.

File transfers
--------------
The availability of free software on bulletin boards brought the
online world out of the closet. Today, you can also retrieve books
and articles, technical reports, graphics pictures, files of
digitized music, weather reports,  and much more.
    Millions of files are transferred to and from the online
services each day. File transfers typically represent over 75
percent of the bulletin boards' utilization time. Downloading free
software is still the most popular service.
    In June 1991, users of my BBS (which has only one phone line)
downloaded 86 megabytes' worth of public domain and shareware
programs. (86MB equals around 86,000,000 bytes.) In May 1993, users
downloaded 108 megabytes distributed over 1,446 files.
    Add to this the megabytes being downloaded from hundreds of
thousands of other bulletin boards. The number is staggering.

    If you want to download free software: read in appendix 3
    about how to do it.

Downloading is simple. Just dial an online service, order transfer
of a given file, select a file transfer protocol (like XMODEM), and
the file comes crawling to you through the phone line.
    Services on the Internet offer file transfer through gateways
using a command called FTP (File Transfer Protocol). It works like
this:

    Say you're logging on to the ULRIK service at the University of
    Oslo in Norway. Your objective is to download free programs
    from a large library in Oakland, U.S.A.
        After having connected to Ulrik, you enter the command
    'ftp OAK.Oakland.Edu' to connect to the computer in California.
        A few seconds later, the remote host asks for your logon
    id. You enter 'anonymous', and supply your email address as
    password. This will give you access.
        You use the cd command (change directory) to navigate to
    the desired library catalog on the remote hard disk. You locate
    the desired file, and use a GET command to transfer the file
    to your file area on Ulrik.
        When done, you logout from the remote computer to be
    returned to Ulrik's services. Your final job is to transfer
    the file from Ulrik to your personal computer using traditional
    methods.

Being able to send Internet mail does not guarantee access to the
ftp command. If ftp is unavailable, you may transfer the file by
email using a technique called UUENCODEing.
    Here, the file is converted before transfer into a format that
can be sent as ordinary mail (into a seven bits, even character
code).
    When the file arrives in your mailbox, you 'read' it as an
ordinary message and store the codes in a work file on your disk.
Finally, you decode the file using a special utility program (often
called UUDECODE). Read more about this in Chapter 12.

Conferences and discussions
---------------------------
Online conferences have many things in common with traditional face-
to-face conferences and discussions, except that participants don't
physically meet in the same room. They 'come' by modem and discuss
using electronic messages (sometimes also through "Chat").
    There are discussions about any conceivable topic, from How to
start your own company, Brainstorming, Architectural design, The
Future of Education and Investments, to AIDS, The Baltic States,
Psychology, and Cartoons.
    Instead of calling these discussions "online conferences," some
services use terms like echos, discussion or mailing lists, clubs,
newsgroups, round tables, SIGs (Special Interest Groups), and
forums. They use other terms in an attempt to make their offerings
more attractive and exclusive.
    Others refer to "conferences" by using the name of the software
used to administer the discussions, like LISTSERV, PortaCom, News,
Usenet, Caucus, or PARTIcipate.
    On the bottom line, we're still talking email. However, while
private mail is usually read by one recipient only, 'conference
mail' may be read by thousands of people from the whole world.
     All of them can talk and discuss SIMULTANEOUSLY. It is almost
impossible for one single individual to dominate. The number of
active participants can therefore be far larger than in 'face-to-
face' conferences.
    The conferencing software automatically records all that is
said. Every character. Each participant can decide what to read and
when. He may even use the messages in other applications later on.
Opinions and information can easily be selected and pasted into
reports or new responses.
    Some conferences are public and open for anybody. Others are
for a closed group (of registered) participants.
    They are normally structured by topic and the structure is
influenced by the participants' behavior. If the topic is limited,
like in "The football match between Mexico and Uruguay," it may
start with an introduction followed by comments, questions, and
answers like pearls on a thread. After some time the conference is
'finished'.
    Conferences called 'IBM PC' or 'MS-DOS' often contain so many
different sub-topics that they seem chaotic to the outsider. The
message subject headings typically have references to computer
equipment (like in 'Wyse 050 or TVI 925'), requests for help (like
in 'Need Xywrite help!'), experience reports, equipment for sale,
news reports, etc. The sequence of messages are often illogical.

    The contents and the quality of the discussion are what
    separates one online conference from others.

How a conference grows into something useful, depends in part on
the features of the software used by the online service. But this
is much less important than the kind of people you meet there and
their willingness to contribute.
    Messages in the IBM Hardware Forum on CompuServe are divided
into 11 sections. Section 2 is called Printers' utilities. If you
have problems with an old Epson FX-80 printer, send requests for
help to "All" (=to everybody) and store it in this section.
    CompuServe has over one million subscribers (1993). They call
in from all over the place to join the IBM Hardware forum. Some are
there to show off competence (read: to sell their expertise).
Others visit to find solutions to a problem, or simply to learn.
    A conference with many users increases your chances of meeting
others with relevant know-how. As always, the quality of the
people is the first requirement of a good conference.
    Professional 'Sysops' moderate the discussion in IBMHW. They
get up to 15 percent of what you pay CompuServe for using their
forum. To them, being a sysop is a profession. They use a fair
amount of time trying to make the forum a lively and interesting
place.
    The Printers/utilities section is not just about Epson FX-80.
Its members have hundreds of different printers, each with their
own set of user problems. Let's use this to explain differences
between some conferencing systems.
    Each message in CompuServe's forums contains the sender's name
(his local email address), subject, date, and the text itself. We
call this the 'bulletin board model'. Here, a message typically
looks like this:

   #: 24988 S10/Portable Desktops
       22-Jul-91  10:05:38
   Sb: #T5200 425meg HDD
   Fm: Gordon Norman 72356,370
   To: Menno Aartsen 72611,2066 (X)

   Menno-

   Can you share the HD specs on that 425'er...random access time,
   transfer rate, MTBF, etc.?

   Gordon

This message may not be of interest to you. Each day, hundreds of
messages OUTSIDE your area of interest are being posted. You do NOT
want to read these messages.
    CompuServe allows selective reading of messages. You can select
all messages containing a given word or text string in the subject
title ('Sb:' above). You can read threads of messages from a given
message number (replies, and replies to replies). You can read all
messages to/from a given person, from a given message number, and
from a given date. There are many options.
    The PARTIcipate conferencing software functions diametrically
different from CompuServe's forum software. PARTI is used on TWICS
(Japan), Unison (U.S.A.), NWI (U.S.A.), and The Point (can be
accessed through a gateway from CompuServe).
    PARTI lets the user log on using an alias. For example, he can
use the identity 'BATMAN'. You may never get to know the true name
of the other person. On the other hand, this allows people to talk
about controversial topics, which they would otherwise not want to
have their names associated with.
    Anyone can start a conference. It can be public, private or a
combination. Combination conferences allow public review of the
messages in the conference, but restrict the number of people who
can contribute to the discussion.
    Enter 'write', and PARTI will prompt you with "Enter the text
of your note, then type .send or .open to transmit." Enter the
welcome text for your new conference, like in this example:

    "This conference is based on a series of articles about
    shareware and public domain programs for MSDOS computers, which
    I wrote for publication in England.
    Since the editor cheated me and they never reached the printing
    press, I've decided to make them available online instead of
    letting them rot on my hard disk. Join to read, discuss or
    (hopefully) enjoy! "

When done, I entered ".open odd de presno", added the name of the
conference ("MSDOS TIPS") and a short description ("GOOD PD AND
SHAREWARE PROGRAMS").

The conference was presented to the other PARTI users on TWICS like
this:

    "MSDOS TIPS" by ODD DE PRESNO, Feb. 23, 1990 at 11:57 about
    GOOD PD AND SHAREWARE PROGRAMS (7 notes)

Few systems of the bulletin board model let users start their own
conferences at will. All new topics must be stored in a given
structure. The administrators (sysops) of the service manage the
evolution of the 'conference room'. After a while, old messages may
even be deleted to make room for new.
    In PARTI, conference messages are organized under a topic, or
any sub-topics that can be derived from the main topic.
    Conferences are modeled after their counterparts in the face-
to-face world. They start with an introduction followed by a
discussion about a narrow topic, like here:

  "SMART PEOPLE" by MACBETH on Jan. 4, 1992 at 12:27, about WHO ARE
  THE BEST AND THE BRIGHTEST (504 characters and 17 notes).

In this example above, the welcome message is 504 characters long.
Following that, there are 17 other messages (called notes).
    Notes are stored without individual subject headers and the
name of a recipient. Everything is posted to 'the group'.
    If CompuServe message above had been posted on PARTI, then the
first five lines might have been reduced to:

 12 (of 12) SHABBY DOG Jul. 22, 1991 at 10:05 (119 characters)

On PARTI, all participants read all notes. Selective reading must
be done in other ways (by searching conference contents).
    These two conferencing models seem to attract different types
of discussions. PARTI has given birth to more discussions on topics
like these (from PARTI on The Point, January 1992):

  "HELLO BEEP" by THE SHADOW on Sept. 17, 1991 at 19:20, about
  BEEP'S ADVENTURES IN JAPAN, AND THE LIKE (840 characters and 22
  notes).

  "MEMORIES" by LOU on Dec. 21, 1991 at 12:31, about .......I
  REMEMBER WHEN...... (423 characters and 1 notes).

  "AMENDMENT II 1991" by PASSIN THRU on Dec. 25, 1991 at 20:55,
  about OUR RIGHTS TO OWN AND POSSESS FIREARMS, AND THE MYTH
  REGARDING ASSAULT WEAPONS. (3036 characters and 38 notes).

  "TV SHOWS" by THE SHADOW on Nov. 16, 1990 at 18:00, about
  DISCUSSION OF TELEVISION SHOWS (105 characters and 37 notes).

  "PHILOSOPHY FOR AMATEURS" by MACBETH on April 13, 1990 at 10:08,
  about TALKING ABOUT THINKING (187 characters and 97 notes).

  "HAPPY BIRTHDAY TOTO" by PONDER on Jan. 2, 1992 at 14:34, about
  AND I BET HE THOUGHT I FORGOT. (86 characters and 15 notes).

  "ONLINE LOTTERY" by DEEDUB on Jan. 3, 1992 at 07:40, about
  MULTIPLYING OUR CHANCES TO WIN THE LOTTERY (1238 characters and
  62 notes).

  "WHO SHOT KENNEDY" by MATT on Jan. 3, 1992 at 22:29, about THE
  ASSASINATION OF JOHN F. KENNEDY; THOUGHTS, COMMENTS, QUESTIONS
  AND THEORIES! (529 characters and 83 notes).

  "THE ECONOMY" by LOU on Jan. 5, 1992 at 16:40, about THE ECONOMY,
  AS IT AFFECTS US ALL. (167 characters and 49 notes).

  "PUERTO RICO" by PACKER on Jan. 18, 1992 at 20:47, about PARA
  DISCUTIR ASUNTOS PUERTORIQUENA (166 characters and 9 notes).

Systems using the bulletin board model rarely have conferences like
"MEMORIES." In PARTI, one-note conferences are allowed to stay. In
the bulletin board environment, they soon disappear.
    You can probably still join MEMORIES on the Point to add your
own feelings or point-of-views.
    In larger PARTI conferences, the notes can be read like a
book. Often, side discussions appear like 'branches' on a 'tree'.
Join and read them, if you want to. Or just pass.
    The bulletin board systems (including CompuServe's forums) and
PARTIcipate are at two extremes of the spectrum of conference
systems. Toward the BBS model, there are systems like FidoNet Echo,
RBBS-PC, and PortaCom. Toward the PARTI side, there are systems like
Caucus.

Many companies set up bulletin board systems to provide technical
support to customers. McAfee Associates, Inc. in California is one
example. They offer technical information, help, upgrade software,
list of agents, technical bulletins with lists of products, and new
products through agents' support BBSes all over the world. For
example, when in Port of Spain, Trinidad & Tobago call the Opus
Networx BBS at (819) 628-4023.
    Setting up a professional BBS is not very expensive. You can
easily have 32 people online to the same conference simultaneously
on a standard 80386-based PC, running Xenix and Caucus conferencing
software. This is what the Washington Information Service Corp. in
U.S.A. did. There's an abundance of software to choose from.
    Many companies rent private 'conference rooms' on commercial
online services rather than doing it in-house. The advantage is
easier access to an established multi-user system and user base.
    Microsoft, Toshiba, Quarterdeck, Digital Research, Tandy,
Novell  and hundreds of others rent public support forum space on
CompuServe to keep in touch with customers all over the world.
Others rent space on regional bulletin boards.
    Other corporate applications of such services include internal
organizational development and communications, and coordination of
projects.
    On Norwegian bulletin boards the main language is Norwegian. In
France, expect French. Local systems usually depend on messages in
the local language.
    Services catering to a larger geographical area often have a
different policy. English is the most common language for
international discussions. Spanish possibly number two. Example:
TWICS in Japan is an English language system. Its Spanish language
conference ESPANOL has participants from Japan, Mexico and Norway.
    On MetaNet (Arlington, U.S.A.) the conferences are divided into
conference areas. One area was called The Salon. The welcome
message said: 'All conferences and responses posted here may freely
be ported to other conferencing systems'. MetaNet regularly 'ports'
(exchanges) conference notes with systems in Europe, Asia and North
America.
    Exchanging conferences have long traditions in the bulletin
board world. To some, it is routine to call Thunderball Cave BBS in
Oslo to discuss photography with people in California. New messages
are exchanged daily across country boundaries.
    The global web of connections between computers enables us to
discuss with people living in other parts of the world, as if they
were living next door.

Things Take Time!
-----------------
How long does it take a message to get from Hyougo in Japan to
Saltrod in Norway? Or to Dominique Christian in Paris?
    Sometimes, mail travels from mailbox service to mailbox service
in seconds. That is usually the case with messages from my mailbox
in Norway to KIDLINK's LISTSERV in North Dakota, U.S.A.
    Messages that must go through many gateways may take more time.
How long it takes, depends on the degree of automation in the mail
systems involved, and how these systems have been connected to the
global matrix of networks.
    Speed is high if the computers are interconnected with fixed,
high-capacity lines. This is not so for mail from Oslo to Dominique
in Paris. His mail is routed through a system in London and is
forwarded once per day through a dial-up connection. It usually
takes at least one day to reach the destination.

News
----
Most large news agencies have online counterparts. You can often
read their news online before it appears in print. This is the case
with news from sources like NTB, Agence France-Presse, Associated
Press, Kyodo News Report (Japan), Reuters, Xinhua English Language
News Service (China) and TASS. Some news is only made available in
electronic form.
    News may be read in several ways, depending on what online
service you use:
    * From a list of headlines. Enter a story's number to receive
its full text. The news may be split up into groups, like Sports,
International news, Business, and Entertainment.
    * Some services let you hook directly into a news agency's
'feed line' to get news as it is being made available. At 11.02,
11.04, 11.15, etc.
    * News may be 'clipped' and stored in your mailbox twenty-four
hours a day, seven days a week. Clipping services search articles
for occurrences of your personal keyword phrases while you're
offline. In this way, you can monitor new products, companies,
people, and countries, even when you're not online.
    NewsFlash is NewsNet's electronic clipping service, a powerful
resource that lets you monitor NewsNet's newsletters for topics of
interest.
    On the Executive News Service (CompuServe), you can search for
words in story headlines. You can also search for first three lines
of text from 8,000 stories/day from Washington Post, OTC NewsAlert,
Associated Press, United Press International and Reuters Financial
News Wire.
    Newspapers used to receive news through the wires before the
online user. This built-in delay has now been removed on many
services. Industry and professional news is usually available
online long before it appears in print.

Databases
---------
Some years ago, most databases just contained references to
articles, books and other written or electronic sources of
information. The typical search result looked like this:

  0019201     02-88-68
    TRIMETHOPRIM-SULFAMETHOXAZOLE  in  CYST  Fluid  from  Autosomal
    Dominant POLYCYSTIC KIDNEYS.
    Elzinga L.W.; et al. W.M.  Bennett, Dept. of Med., Oregon Hlth.
    Sci. Univ., 3101 Southwest Sam Jackson Park Rd., Portland,
    OR 97201.

  Kid. Int.   32:  884-888.  Dec.  1987

  Subfile:  Internal  Medicine;  Family Practice;  Nephrology;
  Infectious Disease; Clinical Pharmacology; Highlights of General
  Medicine

You had to take the reference to a library to get a print copy of
the article. Some services let you to order a copy while online, to
be sent you by mail from a copying service.
    Full-text searching is now the rule. When you find an article
of interest, you can have the full text displayed on your screen at
once (normally without accompanying pictures and tables, though).
The search commands are simpler and more powerful.

Just for fun
------------
Many online services focus on your leisure time. They offer reviews
and news about movies, video, music, and sport. There are forums
for stamp and coin collectors, travel maniacs, passionate cooks,
wine tasters, and other special interest groups. Besides, many
services are entertaining in themselves.
    Large, complex adventure games, where hundreds of users can
play simultaneously, are popular choices. People sit glued to the
computer screen for hours.
    'Chat', this keyboard-to-keyboard contact-phone type of
simultaneous conversation between from two and up to hundreds of
persons, is also popular. It works like a combination of a social
activity and a role-playing/strategy/fantasy/skill-improving game.
    Shopping is the online equivalent of traditional mail order
business. The difference is that you can buy while browsing. Some
commercial services distribute colorful catalogues to users to
support sales. Some distribute pictures of the merchandise by
modem.
    You can buy anything from racer fitness equipment and diamonds
to cars. Enter your credit card number and the Chevrolet is yours.
The online mail order business is becoming increasingly global.

Level 5: The user interface
---------------------------
This term describes how the online service is presented to you,
that is, in what form text, pictures and sound appear on your
personal communications computer.
    Most online services offer the first three of these four
levels. Some offer more:

    1. Menus for novices. The user can select (navigate) by
       pressing a figure or a letter.
    2. Short menus or lists of commands for the intermediate user.
       The user knows some about how the service works, and just
       wants a short reminder to help navigate.
    3. A short prompt (often just a character, like a "!"), which
       tells the expert user where he is in the system right now.
       Those knowing the service inside out, don't need reminders
       about what word or command to enter at this point.
    4. Some services offer automatic access without any menus or
       visible prompts at all. Everything happens in a two-way
       stream of unintelligent data. The only menus that the user
       sees, are those belonging to the program running on his
       personal computer.

Some services emphasize colors, graphics and sound. They may
require that users have certain hardware or special add-on cards
in their communications computer. Often, a special communications
program is also needed.
    Other services use methods for presenting colors and graphics
already built into their users' computers (and programs).
    Colors, graphics and sound are highly desirable in some
applications, like online games and weather forecasts. But even
where it is not important, there will always be many wanting it.
    To the professional on a fact-gathering mission, these features
may give slower data transfer and problems when saving text to disk
for later use. Therefore, many prefer ASCII text with no extras.
    Sports cars are nice, but for delivering furniture they're
seldom any good. The same applies to the user interfaces. No one is
perfect for all applications.

Level 6: The data transporters
------------------------------
When the online service's host computer is far away, the user often
faces the challenges of:

    1. Noise on the line, which may result in unreadable text or
       errors in the received material.
    2. Expensive long distance calls

There are many alternatives to direct long distance calling. Some
offers better quality data transfers and lower costs.
    The regional packet data services used to be a popular option.
In Scandinavia, the offerings of the local PTTs are called Datapak.
Similar services are offered in most countries, often by a national
telephone monopoly.
    Competitively priced alternatives are appearing in many
countries as national telecom monopolies are brought to an end. For
example, Infonet, TRI-P, and i-Com compete successfully with former
monopolies for transport of data to and from North America.
    The Internet is a global network serving millions of mailboxes.
It provides very cost-efficient mail exchange with private and
public networks throughout the world.
    IXI is a packet data network operated by European Research
centers. DASnet offers transport of mail between mail systems that
have no direct connection with each others. (More about this in
Chapter 13.)

Level 7: The user
-----------------
This is you and me. Turn the page to the next chapter and read
about how to use the online services.

Chapter 3: How to use the online services
=========================================

The user interface refers to what you get on your computer screen
and how, when you call an online service. It includes menus and
help screens, and various options to tailor the service to your
personal preferences.

Navigating by menus is simpler
------------------------------
Most online services have menus to make them easier for novices to
use.  A typical menu looks like this:

    R)ead messages
    Q)uick search available messages
    W)rite messages
    C)omments to Sysop
    D)ownload programs
    ?) for help
    G)oodbye. This is enough!

Enter a letter (or ?) to select a function. Enter R to read
messages. There is hardly any need to read the documentation to
use this service.
    CompuServe greets European users with this menu:


      CompuServe Europe         EUROPE

      COMPUSERVE EUROPE MAIN MENU

       1 About CompuServe
       2 What's New
       3 Member Assistance
       4 Electronic Mail
       5 Personal Computer Support
       6 Company Information
       7 Logon Instructions (Europe)
       8 CompuServe Information Service (U.S.)

Enter '8' to get another menu:

      CompuServe                   TOP

       1 Member Assistance (FREE)
       2 Find a Topic (FREE)
       3 Communications/Bulletin Bds.
       4 News/Weather/Sports
       5 Travel
       6 The Electronic MALL/Shopping
       7 Money Matters/Markets
       8 Entertainment/Games
       9 Hobbies/Lifestyles/Education
      10 Reference
      11 Computers/Technology
      12 Business/Other Interests

You can "go" to Associated Press' newswires or the section for
home-schooling in the Education Forum by entering numbers listed in
menus. The service is like a tree with menus by every set of
branches.
    A code in the upper right-hand corner of each screen tells you
exactly where you are. The last menu has the code 'TOP' meaning
that this menu is at the 'top of the tree'.
    By each CompuServe system prompt, the command GO followed by a
destination code will take you directly to a desired location.
Enter GO IBMHW to go directly to the IBM Hardware Forum.
    The GO command will save you time and money. Similar codes and
commands are used on several other online services.
    On many systems, the first menu encountered when logging on is
a list of announcements and new offerings. The following is from
GEnie, General Electric's Consumer Information Service (U.S.A.):

       GEnie Announcements (FREE)

 1. July 1991 GEnie Billing Completed.  To review yours, type:....*BILL
 2. Hot Summer Nights continues to SIZZLE.........................*HSN
 3. NEW...Quality Product and Amazing Value in....................SOFTCLUB
 4. LAST CHANCE---Blue GEnie Sweatshirts..........................*ORDER
 5. Color hypermedia in Apple II world. HyperStudio RTC in........A2
 6. Meet the Product Manager, FREE RTC............................SFRT
 7. "Future of Online Gaming" RTC with GEnie Game Designers in....MPGRT
 8. A Revolutionary Credit Service - TRW CREDENTIALS..............TRWCREDIT
 9. 900 Numbers: Ripoff or Good Business Sense - RTC 8/11 9PM.....RADIO
10. Air Warrior Convention set for Sept.26-29. in Washington......AIR
11. SEARS Fall/Winter Catalog On-line NOW.........................SEARS
12. How to Sell your CRAFTS for Profit............................HOSB
13. Stellar Warrior Campaign starts with a FREE weekend...........WARRIOR
14. Followup Investment RTC with Mickey Friedman in...............REAL ESTATE
15. Federation II, the adult space fantasy........................FED

Enter #, <H>elp, or <CR> to continue?

At the 'Enter #' prompt, enter '7' to go directly to the "Future of
Online Gaming" conference (RTC=Round Table Conference). Enter H for
Help, or press Return to get to the systems' main menu.
    You can "go" to selected services by entering a videotext page
number code or a number (selected from the menu). Type 'mail' to
get to your mailbox, 'backgammon' to play, or 'SEARS' to visit the
online version of this North American shoppers' paradise.
    'Mail' has page number 200. Enter 'm 200' to go there directly.
To go to NewsBytes' technical news reports by subject, select "5"
from menu page number 316.
    GEnie even has a faster way. Like some other services, it let
you stack commands. Instead of issuing one command, and then wait
for the system to respond before issuing the next command, stacking
allows you to put all commands on one line. The command "m 316;5"
will take you directly to choice 5 from the menu on page 316
without displaying intermediate menus.
    Many online services use the same template. They have commands
like GO SERVICE-NAME, JOIN SERVICE-NAME (or just J), DELTA SERVICE-
NAME, or just the code or name of the offering as in 'mail' and
'sears' above.
    Entering H or ? (for help) usually give you assistance. Few
services are fussy about whether you use lower or capital letters
in commands.
    On some services, and especially if a selection requires just
a letter or a number, you don't even have to press return to make
it happen. This method is used on many bulletin boards.
    Some codes are standard. This is particularly the case with "?",
H, or Help for more information.

Test drive
----------
Several commercial systems let you try the service for free or at
lower rates. You can check what's out there without paying for the
exploratory connect time, and get some free training in how to use
the service.
    CompuServe's Practice Forum (GO PRACTICE) does not carry any
connect charges, but applicable communication surcharges are still
in effect. They also have a free 'Guided Tour'.
    Free trials are particularly useful before a search in an
expensive database. Use DialIndex on Dialog. Orbit has DBIN (The
database Index), and Data-Star has CROS. They are master indexes to
the databases on the system. First, select a general subject area,
then enter your search terms. The systems will respond with lists
of databases and hit counts.
    Note: You must go to the 'real' databases for results. You
cannot retrieve actual information during a test drive.

Selecting an expert level
-------------------------
Most services regard all new users as novices. The software
designers assume that users don't want (or are unable) to read
lengthy explanations. They think that most users prefer navigation
by going from menu to menu.
    Commercial services may support this view for financial
reasons, and especially when charging for access by the minute.
(Some of them let you read their help screens for free, though.)
    Menus are important when browsing new offerings, or accessing
services that we seldom use. Frequent users of a service, however,
quickly learn how to do things. Menus may soon begin to annoy
rather than please. Reading them costs money, and it slows our
communications down.
    We do not need menus when accessing online services in fully
automated mode. Your communications program remembers exactly what
to do, and does all the typing for you.
    There is no point in paying extra for having menus. You'll not
read them anyway. The objective is to access the service at maximum
speed and the lowest possible cost.
    Most online services can be tailored to your personal needs and
preferences. Many let you choose between:

    * Full menus
    * Short menus
    * A prompt line with a list of the most often used
      commands,
    * a prompt character or word (see "prompt" in appendix 4
      for examples). Prompts can be used by automatic
      communication script files to trigger the next action.

If concerned about costs, note that you can use expert mode without
being a true expert. Just print the menus, and keep them by your
keyboard while moving around.
    Some users draw 'road maps' of the services to navigate more
quickly. Others automate the process using automatic communications
scripts.

Tailoring your services
-----------------------
The need to tailor the online service's prompts and menus differs
considerably from user to user, as they use all kinds of computers
for communication.
     Some screens are large. Other screens can only display a few
lines of text at a time. One user of my BBS even used a Hewlett
Packard pocket calculator with a tiny, tiny screen.
     Many online services allow you to tailor the way information
is sent to you.
     If you are satisfied with how things are, skip the next couple
of pages and read from "Connecting the first time." If curious of
your options, read on for a somewhat brief and technical overview.
     Besides a selection of various types of menus, you can usually
also set the following preferences:

    * What menu is to be the first, when you access the service?
    * The first menu is to be a tailored menu containing your
      favorite offerings, and nothing else.
    * Colors, graphics, or no colors/graphics.
    * Preferred file transfer protocol (to avoid a question each
      time you want to transfer a file).
    * Desired terminal emulator, like TTY, VT-100 or VT-52.
    * CAPITAL LETTERS or Mixed Case.
    * What ASCII character code to use for the DELETE function.
    * How many spaces to insert when expanding TABs in your mail.
    * Number of lines per screen (for example, 24 on an IBM PC, or
      eight on a TRS-80 Model 100. Whether scrolling is to pause
      after each screenful or not.)
    * Number of characters per line (for example, 80 lines on a PC,
      or 40 on a TRS-80 Model 100.
    * If the linefeed character is to be sent or not.
    * If blank lines are to be sent.
    * Whether the service is to check when you log on to see if
      you're using special software (as in 'Inquire for VIDTEX' on
      CompuServe).
    * The use of 'echo'. Is the service to return the characters
      that you enter on your keyboard?
    * Use of delay when sending linefeeds. (Useful if capturing
      text to a dumb printing terminal. If text scrolls too fast
      for the printer, you risk losing some of it.)
    * Choice of prompt character, or prompt text string. This is
      useful when communicating by script files. On CompuServe, I
      have asked the system to add the BackSpace character (ASCII
      character number 8) to the end of all forum prompts. Since
      this character is rarely found in messages or other texts,
      I can safely let scripts depend on this prompt character for
      unattended communication.

Displaying information on the screen
------------------------------------
An 'A' is not an 'A' no matter what service you use. If you call
Tocolo BBS in Japan (Tel.: +81-3-205-9315. 1200 bps, 8,N,1.) with a
non-Japanese MS-DOS computer, chances are that the welcome text
will look like this:

  *--------------------------------------------------------------*
  *  D0:[ BBS    (<^/9] 7.8)                                     *
  *   62>] =3     ---> 3  (@^2K.3 03-205-9315)                   *
  *   3]V3 <^6]   ---> 24 <^6] 6D^3 C=D A-3                      *
  *                    (Wed 9:00-17:00 J R]C I @R 5T=P C^=)      *
  *--------------------------------------------------------------*

You'll need a Japanese ROM (Read-Only Memory) in your computer, a
special graphics program, or a Japanese language operating system
to have the Kanji characters displayed properly on your screen.
    The characters that you see on your computer's screen are based
on a code. The computer finds the characters to display from a
table built into your system's hardware or software.
     Most personal computers can be preset to use various tables
depending on your needs. When communicating in English, you may
want it to show Latin characters. When writing in Japanese, you
may want it to display Kanji characters.
     Those writing in Norwegian, often want to use the special
Scandinavian characters øØæÆåÅ. If the first two of these Nordic
characters read like the symbols for Yen and Cent, you're not set
up for Scandinavian characters. If your system is set up correctly,
they should look like an 'o' and an 'O' overwritten by a '/'.

[** TRANSCRIBER'S NOTE: The 6 'special characters' above were
re-coded incorrectly and have been reconstructed. The source
character codes for all six were:
0x1B, 0x1D, 0x11, 0x12, 0x06 and 0x0F. These seem to be offsets from
0x80 in Code page 856.]

    The code telling your computer what to display, may also
contain information about where to put characters and what colors
to use.
    Thus, an online service may order your computer to display a
given character in column 10 on line 2, and to print it in blinking
red color. If you're not set up correctly, these codes may show as
garbage on your screen rather than as a colorful character in a
given position.
    If you call a service set to display text in VT-52 format, and
your communications program is set accordingly, then you should be
OK. VT-52 is a setup that makes a program or a service 'behave'
like a DEC VT-52 terminal.
    Being able to view VT-52 coded text on your screen, does not
guarantee that you can capture this 'picture' to a file on your
disk. Your communications program may need special features to do
that. If these features are missing, you are in for a surprise. The
text in your capture file may look like in this example (it came on
a single, long line on my computer):


--------------------------------------------------------------------
_*H*J*Y"4   Innhold*Y%>                              *Y&4Emneoversikt
1   Brukerprofil    6*Y)4Stikkord A-]       2   Bruker-          *Y*4
veiledning      7*Y,4Informasjons-                           *Y-
4leverand|rer A-]   3   Teledatanytt*Y.W    8*Y04Personlig indeks
4*Y2H                    *Y34Meldingstjenesten  5   Avslutte
9*Y64   ]pningsside *00#                     *Y 4TELEDATA
880823-1538*Y74                               NTA01-00a*Y74     *Y74*Y74

--------------------------------------------------------------------

[**TRANSCRIBER'S NOTE: the first character in the example above was
0x14, but has been replaced with an underscore.]

The character '*' in this example refers to the ESCape character
(ASCII number 27). ESC is used to tell your computer that what
follows is a VT-52 display command.
    The codes following the ESC say where text is to be printed on
your screen (from line number x and column number y).
    If your communications program cannot save VT-52 coded text in
a readable way, you'll need auxiliary programs to remove or convert
the codes. Some communication programs let you take snapshots of
the screen, and store the result in a file. This usually gives good
results, but it may be a cumbersome approach.
    Prestel (British Telecom, England) belongs to a group of online
services called videotex (or viewdata). Minitel (in France and the
U.S.), Alex (Canada), and Prodigy (U.S.A.) are also in this group.
They believe that beautiful color graphics, large characters, and
menus give them a competitive advantage.
    CompuServe is often called a videotex service because of its
emphasis on menus. However, most call it 'ASCII videotex' as it is
not depending on special display formats. Their philosophy is that
'plain text' is required to attract many users across hardware
platforms.
    The viewdata services use graphical display standards with
names like Prestel, CEPT, Captain (Character and Pattern Telephone
Access Information Network System, in Japan), Telidon (Canada),
Minitel, Teletel (France), GIF (the Graphics Interchange Format),
Viewdata, and NAPLPS (The North American Presentation Level
Protocol Syntax).
    You often need special terminal machines to use some viewdata
services. On other services, you must use special software plus an
emulator card in your computer.
    Users of the communications program Procomm Plus can buy a
Viewdata module for conversion of Prestel videotex text to plain
ASCII, i.e., plain text without imbedded special codes.
    Many MS-DOS based bulletin boards let you set access defaults
to colors and graphics. Most of them use ANSI graphics in welcome
texts and menus. Users of Procomm must set their program to ANSI
BBS to take advantage.
    Capture these welcome texts and menus to a file on your hard
disk, and view them with an editor. They are filled with ANSI
escape codes, and thus hard to read (and search). The good news is
that conference and forum mail only rarely contains such codes.
    Many users routinely keep captured online information on their
hard disks for later reference. If this is your intention, make
sure that text is sent to you in plain ASCII, or TTY mode.

    TTY sends one line at a time, and only uses the codes TAB,
    BackSpace, Carriage Return and LineFeed during the transfer.
    The rest is 'plain text'.

Most online services offer TTY format. You can use the setting
almost everywhere. Even the videotex service Prestel offers an
option called 'TTY Teletype'.
    If 'TTY' or 'ASCII' is not on your online services' list of
options, try 'Others' or 'Other computers'. These settings usually
identify your computer as unable to handle 'standard' colors, sound
and graphics.
    Viewdata pages may provide "selling pictures," but the screens
often have a low contents of information compared with TTY-based
services. They are therefore not my favorite services for news in
full-text.
    In other applications, like games, colorful graphics are a
definite advantage.

Connecting the first time
-------------------------
If you have unlimited financial resources, go ahead and call up
services all over the world. Learning by doing is exciting.
    If resources are limited, start by reading user information
manual. Or, go online to capture key menus and help texts. Print
them out on paper for further study before going online again for
a 'real' visit.
    I always hurry slowly during my first visits to a new online
service. I call up, capture information about how to use it, and
disconnect. It may take me days to study the material. My objective
is to find what the service has to offer in order to plan how to
use it most efficiently.
    The first important command to look up is the logoff command.
There is nothing more frustrating than entering "bye" only to get
an error message. If lost, try "quit", "exit", "logoff", "off" and
"G", in the hope of finding the correct command. These are the
most usual variations. You should also try HELP or "?".
    If you really can't figure out how to get off a system, just
hang up on it. Be careful, though. Some systems will continue to
charge for a period, even after you have disconnected by hanging up.
    One of the first things that I do, is set my options to expert
status, though I am obviously an amateur at this stage.
    Often, I also start automating the process during my first
visits. I write script files for automatic access and quick
navigation to key offerings. Another good strategy is to look for
automated offline readers or systems (see Chapter 16 for details).
    Others prefer paper and pencil. They write a list of required
commands on a piece of paper, like this:

    Call 0165
    At CONNECT:                   ENTER @SP ENTER
    At the NUI prompt:            Nxxxxxppppp-a170041
    At Enter 'dix' and <Enter>:   dix
    At -- More --:                ENTER
    At Your name:                 Odd de Presno
    At Password:                  hemmelig
    At What do you want to do:
    - when no unread mail         goodbye
    - when mail to read           ENTER

Put the list by your keyboard before calling the service. Follow it
carefully. After a while you may remember the procedure, and can
throw away your notes.

    Good luck!

Chapter 4: Hobby, games and fun
===============================

  * Programs, game and fun
    Online adventure games. The virus threat.
  * Hobbies. Holiday travels. Collecting stamps or coins.
    Roots, music, and online shopping.

Online services have one thing in common with newspapers, magazines
and books. What they offer, varies from provider to provider.
    The next chapters will focus on the contents of the offerings.
Appendix 1 has details about how to access the major service
providers.
    Small online services often have interesting offerings in
specialized areas, and especially when they are based on local
phenomena or events. They tend to be more personal. They often
present their 'wares' in a local language, and offer very large
collections of free software.
    The large online services have hundreds of thousands of users.
The activity is often high. They usually attract interesting (and
competent) participants to their conferences and forums, have more
programs available for download and more news sources and databases
to search. They generally give you a wider choice.
    We will focus on the large international services. These are
available from anywhere without too much effort, and using them
comes surprisingly cheap. Therefore, please remember that this book
just covers the top of the iceberg. Cheaper services may be found
elsewhere, and they may even be better tuned to your particular
areas of interest.

Locating game software
----------------------
The fastest, easiest and cheapest is to call an online service to
download game programs. You'll find an overwhelming number of
programs for all types of microcomputers.
    Many games are free. We call them "Public Domain" or "Freeware"
programs. Others are distributed free. You do not have to pay to
get them and try them out. If you want to use them, however, the
copyright owner expects you to pay a fee. We call them "shareware"
or "user supported" programs.
    When the game has been transferred to your personal computer,
you can play without worries about communications costs, or the
busy signal on your phone line.
    My favorite game is shareware. The name is Arachnid. It is an
MS Windows solitaire game (patience) made by SP Services, P.O. Box
456, Southampton, SO9 7XG, England. The desired registration fee is
UKP 15.00 (English pounds). You can download the program from my
board as WINCARD.EXE. The file is 106 kilobytes large.
    WINCARD.EXE is a special distribution file, which contains
three games and all supporting files. The EXE extension may fool
you into thinking that it is a program, and in a way it is. The
file is a self-extract file, meaning that you just enter "WINCARD"
on an MS-DOS computer to extract the game files from the "package."
    Games are usually distributed in such distribution files. All
files used by a game (or several games) is put into one file by
special software, and compressed in size. This makes retrieval of
programs easier and cheaper. You do not have to download many
related files individually. The transfer takes less time. (Read
about how to extract programs from distribution files in appendix
3).
    You will find some of the largest collections of games on the
North American services CompuServe and EXEC-PC BBS. You will also
find many throughout the Internet.

  | TRICKLE is a large collection of public domain and shareware   |
  | programs for MS-DOS, CPM, and other computers. For information |
  | about how to use TRICKLE, send a message through Internet to   |
  |                                                                |
  |         LISTSERV@VM1.NODAK.EDU                                 |
  |                                                                |
  | In the TEXT of the message write                               |
  |                                                                |
  |         /pdget pd:<msdos.starter>simtel20.inf                  |
  |                                                                |
  | An information file will be sent to your electronic mailbox.   |
  | (Read the chapter about electronic mail and appendix 1 for     |
  | more information.)                                             |
  |                                                                |
  | If TRICKLE is not enough, try Archie. It is the Internet       |
  | archive server listing service. The Archie database maintains  |
  | a list of roughly 1.5 million files containing 100 Giga-       |
  | bytes (that is, 100,000,000,000 bytes) of information          |
  | available from over 800 anonymous FTP archive sites.           |
  |     You can search this database by email to find where files  |
  | are located. Some Archie systems maintain a list of libraries  |
  | all over the world, while others concentrate on a more limited |
  | geographical area.                                             |
  |     Once Archie has told you where desired programs and files  |
  | are located, you can retrieve them by telnet, anonymous FTP,   |
  | of FTPmail. Read "File transfers through the Internet" in      |
  | chapter 12 for details.                                        |
  |     For information about using Archie, send mail to one of the|
  | following addresses (see appendix 4 for more options):         |
  |                                                                |
  |     archie@cs.mcgill.ca         (Canada)                       |
  |     archie@nic.funet.fi         (Finland)                      |
  |     archie@plaza.aarnet.edu.au  (Australia)                    |
  |                                                                |
  | Put the word HELP in the body of the mail                      |
  |                                                                |
  | Getting programs by email is a three-step process:             |
  | (1) Use Archie to find file names and where they are stored,   |
  | (2) Send a message to ftpmail@decwrl.dec.com to have them      |
  |     retrieved and forwarded to you by email, and               |
  | (3) Use a utility program to convert the file to a useful      |
  |     format. (See chapter 12.)                                  |
  |                                                                |
  | Check out JVArcServ for an Archie-alike service on FidoNet.    |

Chances are that online services in your area also have many
programs to offer. Most free bulletin boards have more software
than you'll ever get around to try.
    Usually, there is a natural specialization between boards.
Those using the Unix operating system, have the largest number of
programs for such machines. Those running on MS-DOS computers, have
more programs for such computers.
    Some games are trite and bad. Others are brilliant. There are
ladder games, games challenging your responses (racer car driving,
flight control, war games, subsea games), electronic versions of
traditional games like Backgammon, Yatzy, chess and bridge,
educational games (geography, mathematics and history), puzzles,
fractal programs (drawing beautiful pictures on your screen),
psychological tests, text-based adventure games, and other strange
and funny creations. Here is something for any taste or belief.
    If you want to get rich in a hurry, pick programs that increase
chances of winning horse race bets, or other "real world" money
winning games.
    If you're into beautiful girls, fill your hard disk with
picture files in GIF, PCX or other graphics formats. (Sorry ladies,
there are not many pictures of naked boys around.) You'll also find
software that will display the pictures that you just retrieved.
    Keen users of the more popular games often want to swap tricks
and discuss experiences: Super Nintendo players regularly meet on
the SNES mailing list (on SNES@spcvxa.spc.edu). To join, send your
subscription request to: SNES-Request@spcvxa.spc.edu .
    For chess, try the Chess Discussion List (CHESS-
L@GREARN.BITNET) unless Chinese Chess (on XIANGQI@INDYCMS.BITNET)
is what you're looking for. CompuServe has a Chess forum (GO
CHESSFORUM) with message sections called: Chess Basics, Theory &
Analysis, News Wire, Hardware/Software, Casual Games, Electronic
Knights, Oriental/Variants, Tourneys (Open), USCF Rated Games, Team
Play, and Time Out.
    Usenet excels when it comes to games:

  rec.gambling            Articles on games of chance & betting.
  rec.games.board         Discussion and hints on board games.
  rec.games.board.ce      The Cosmic Encounter board game.
  rec.games.bridge        Hobbyists interested in bridge.
  rec.games.chess         Chess & computer chess.
  rec.games.design        Discussion of game design related issues.
  rec.games.empire        Discussion and hints about Empire.
  rec.games.frp           Discussion about Role Playing games.
  rec.games.go            Discussion about Go.
  rec.games.hack          Discussion, hints, etc. about the Hack game.
  rec.games.misc          Games and computer games.
  rec.games.moria         Comments, hints, and info about the Moria game.
  rec.games.mud           Various aspects of multi-users computer games.
  rec.games.pbm           Discussion about Play by Mail games.
  rec.games.pinball       Discussing pinball-related issues.
  rec.games.programmer    Discussion of adventure game programming.
  rec.games.rogue         Discussion and hints about Rogue.
  rec.games.trivia        Discussion about trivia.
  rec.games.video         Discussion about video games.
  rec.games.video.arcade  Discussions about coin-operated video games.

With so many games and programs around, it is difficult to stay
current about new programs and new versions of old ones. Consider
subscribing to the MS-DOS Archive Additions (one-way) information
service. Internet MS-DOS archive managers use it to announce new
additions to their collections.
    To subscribe, send a message to LISTSERV@TACOM-EMH1.Army.Mil
with this command in the body of the message:


      subscribe msdos-ann

These announcements are also posted to the Usenet newsgroup called
comp.archives.msdos.announce .

  | It is probably easier for you to relate to references like     |
  | "rec.games.video on Usenet," than to XIANGQI@INDYCMS.BITNET.   |
  | References to BITNET mailing lists are made in various ways    |
  | throughout the book, just as it is online. This is the basic   |
  | rule:                                                          |
  |                                                                |
  | All BITNET mailing lists are 'managed' by a LISTSERV program,  |
  | which handles all subscription requests. When you read a       |
  | reference like XIANGQI@INDYCMS.BITNET, then that means that    |
  | a subscription request must be set to the LISTSERV at the      |
  | INDYCMS computer on BITNET. Mail to the forum, however, must   |
  | be sent to XIANGQI@INDYCMS.BITNET to be forwarded to the       |
  | other members.                                                 |
  |                                                                |
  | For more information about these strange address codes, and    |
  | how to use them, read about BITNET in appendix 1. You may      |
  | find it useful to read about email addresses in Chapter 7.     |
  |                                                                |
  | All BITNET mailing lists can be used by email through the      |
  | Internet. Several BITNET hosts also have Internet addresses.   |
  | Example: LISTSERV@NDSUVM1.BITNET can also be reached as        |
  | LISTSERV@vm1.nodak.edu . When dual addresses are given,        |
  | Internet users should use the Internet address, while BITNET   |
  | users should use the BITNET address.                           |
  |                                                                |
  | Note: In cases where a BITNET mailing list has dual addresses, |
  | we have usually given the Internet address. If you are on      |
  | BITNET, and using these addresses are difficult or impossible, |
  | ask your local postmaster for help.                            |

Computer viruses
----------------
Few online users ever live to see or experience a computer virus,
but they do exist. So, read this:
    A virus is a small, hidden computer program that can cause
the loss or alteration of programs or data, and can  compromise
their confidentiality. It can spread from program to program, and
from system to system, without direct human intervention.

    The chance of your computer being infected is small, but you're
never safe. Therefore, download a program for virus detection and
identification, like VIRUSSCAN from McAffee Associates, 4423
Cheeney Street, Santa Clara, CA 95054-0253, U.S.A. They also have
virus disinfection programs (for MS-DOS computers).
    For more about viruses, subscribe to VIRUS-L@LEHIGH.EDU.
CompuServe has the Mac New Users Forum (with a a Virus Clinic
section), the McAfee Virus Help Forum, the Symantec AntiVirus
Forum, and more. FidoNet has a VIRUS echo. ILINK has VIRUS-I.
Usenet has bit.listserv.valert-l (Virus Alert List), and
comp.virus .

Online games
------------
If you're into games, why not investigate online adventure games?
There are many alternatives. Prestel (England) offers TRASH, an
environmental multi-user game with a futuristic theme and full of
humor. Up to 64 persons can play simultaneously.
    " ...Callers play out the role of pandimensional refuse
disposal officers, whose primary aim in life is to clean up the
multiverse, as the Trash environment is called."
    "With a diverse range of 'psionic powers', which vary from
the nasty (pyrokinesis) to the gentle (faith healing), at their
command, Trash players roam across dimensions and universes,
completing various tasks."
    Bulletin boards throughout the world invite you to role playing
games. Some have graphics, music and sound effects. Dungeons &
Dragons is a popular choice.
    On EXEC-PC, play Startrek. Select an identity and "play it out"
according to its character. If you're a real afficionado, check out
rec.arts.startrek.info on Usenet or the list RASI-L@ncc1701e.uucp
(write LISTSERV@ncc1701e.uucp to subscribe).
    Advanced players swap tricks on STARGAME@PCCVM.BITNET. On many
BBSes, MUD is a most popular game.

  | Multi-User Dungeons (MUD) is a structured and user-modifiable |
  | online environment, which allows users not only to interact   |
  | with each other, but to do role-playing, build and furnish    |
  | living areas and interaction areas, extend and create the     |
  | interactive "space" and the rules for using that space.       |

Popular choices on CompuServe are strategy games like The Island of
Kesmai and Megawars. One game can last for weeks at a time. On CIX
(England), many prefer the multi-user dungeon game DiscWorld.
    If you prefer sport fantasies in the armchair, check out GEnie.
They offer Rotisserie League Baseball. Decide what team player to
be, and join in a match of American baseball.
    Nintendo offers online games through the Famicom Networks in
Japan and the U.S. Your PC must have a special graphics card to
play games like GO and Shogi, a Japanese game of chess.

Chat
----
Chat, or "keyboard talking," is a popular attraction, and in
particular on the large online services.
    Your first attempt will probably be a strange experience.
When may people talk simultaneously in chat mode, incoherent
sentences seem to fly over your computer screen. It takes some
training to be able to read what each of them is saying.
    CompuServe's Citizen Band Simulator (GO CB) is an electronic
version of the hams' short-wave radio. It has 72 CB Simulator
channels. You can chat with anonymous members, have fun and find
new keypals.
    On EXEC-PC's Chat and Entertainment System up to 64 users can
talk simultaneously. GEnie calls their service Livewire CB. On BIX,
look for CBIX.
    Some users are serious about chatting. Several large companies
are heavy users. Although this kind of talking is a slow process,
it has advantages. It is easy to document the discussion. People
from places geographically far apart can meet at a low cost to
discuss.
    Some online services charge less for chats than for other
services.

My hobby
--------
There are online forums for most hobbies: collection of stamps and
coins, genealogy, music, holiday travels, skiing, purchase of
consumer electronics, video, filming, and more.
    Those you meet in the clubs share your interests. They come to
exchange information and experiences, to listen, swap stamps or
coins, participate in club auctions, and exploit favorable group
discounts when buying things for their hobby.
    In these clubs, the main attraction is the open messages that
people write to each other. Many clubs also have libraries filled
with special software (like data base programs for collectors) and
information files.
    Coins (on Coins@rocky.er.usgs.gov) is a forum for discussion of
Numismatics, the study of coins, American and International.  Paper
currency is also a welcome topic, but trading is not allowed. To
subscribe, send a message to robert@whiplash.er.usgs.gov .

Music
-----
ILINK, an international exchange of conferences between bulletin
boards, has a forum for country music lovers. It presents itself
in these words:


     COUNTRY MUSIC
     Country & Western music including bluegrass and other related
     forms.  Discussion of artists, techniques, instruments &
     musicians.  Host: John Stewart


     One oasis of civility in the BBS maelstrom is the 150-board
     ILINK network -- recently renamed from InterLink.  Unlike most
     BBS networks, ILINK carefully evaluates each board before
     permitting membership.  "We are very selective -- some say
     overly selective," says ILINK's international host Andy Keeves.
     Choosiness keeps ILINK small but upholds the decorum of its
     message bases.

Usenet has rec.music.country.western . FidoNet has 60S_70S_PROGROCK
about the progressive rock music of the 60's and 70's, gospel music
in CHR_GSPL_MUSIC, a club for selling and buying between musicians
(MUSICIAN'S_SERVICES), and (MUSIC_COMP_101) for aspiring composers.
    CompuServe has a bunch of forums. Check out the Music/MIDI
sections in the Amiga and Atari ST Arts forums. The latter is a
full Music/MIDI forum. The Coin/Stamp/Collectibles Forum has a
section for music collectors.
    CompuServe's RockNet forum has the following structure:

       Available message sections:      Available file libraries:
        0 General/Misc.                    0 General Misc
        1 Rock Music                       1 Rock Music
        2 Rock Radio                       2 Rock Radio
        3 Reviews/LK                       3 Reviews
        4 Q&A/Help                         4 Q&A/Help
        5 Rock Film & Video                5 Rock Film & Video
        6 RockLetters                      6 RockLetters
        7 Trends                           7 Trends
        8 Heavy Metal                      8 Heavy Metal
        9 Old Wave                         9 Old Wave
       10 New Music                       10 New Music
       11 CD Hotline                      11 Compact Discs
       12 Green, Village                  12 Graphics/Programs

You can tailor your visits to RockNet to your personal interests.
If you're into Heavy Metal, limit your readings of messages to
those in section 8, and possibly 3 and 7.
    The Music and Performing Arts Forum (GO MUSICARTS) is another
interesting place on CompuServe. Converse with fellow music fans
about on topics like classical, jazz/blues, Big Band, country/folk
and religious music, ballet/dance, drama and more.
    MIDI is discussed on several bulletin boards, including in
conferences distributed by RelayNet.
    Classical music forums can be found on most larger services.
Try CLASSM-L on LISTSERV@BROWNVM.BITNET.
    For jazz, try the ILINK conference JAZZ, rec.music.bluenote on
Usenet, MILES on LISTSERV@HEARN.NIC.SURFNET.NL (about Miles Davis),
or BLUES-L at LISTSERV@BROWNVM.BROWN.EDU .
    Another jazz oriented list, SATURN on LISTSERV@HEARN.BITNET, is
for discussing the free-jazz big band leader, Sun Ra.
    Network-Audio-Bits is an electronic magazine bringing reviews
and information about rock, pop, new age, jazz, funk, folk music
and other genres. (Write Murph@Maine.BITNET to join.)
    The Music Newsletter offers reviews and interviews. Subscribe
by email to LISTSERV@VM.MARIST.EDU using the command "SUBSCRIBE
UPNEWS Your-full-name."

  | On BITNET mailing lists, you subscribe by using the command  |
  | "SUB <mailing-list-name> Your-full-name" in the body of your |
  | email.                                                       |
  |                                                              |
  | There are also mailing lists on Unix workstations, PCs, and  |
  | microVaxen. These may require that you write the subscribe   |
  | command in full ('SUBSCRIBE'), or use other commands.        |

To get the "Music List of Lists," an overview of music oriented
mailing lists, send email to mlol-request@wariat.org .
    GRIND (write grind-request@unh.edu) focuses on discussions
about grindcore/death metal/heavy thrash music. PRIMUS is about the
funk/rock band Primus (write to primus-request@unh.edu).
    KLARINET (on LISTSERV@VCCSCENT.BITNET) is a network bringing
news, information, research and teaching items of interest, and
other related information for clarinet players, teachers, students,
and enthusiasts.
    "Backstreets" on UUCP is for those who love the music of Bruce
Springsteen (backstreets-request@virginia.edu). "Eclipse" (eclipse-
request@beach.cis.ufl.edu) focuses on Pink Floyd and his music. If
a fan of Jimi Hendrix, join "hey-joe" (hey-joe-request@ms.uky.edu).
    In "brass," the topic is brass band music (write to brass-
request@geomag.gly.fsu.edu for access).
    "J-Pop" (jpop-request@wystan.bsd.uchicago.edu via UUCP) has
discussions about Japanese pop/rock of today.

Wine and food
-------------
Some people would rather fill their stomachs than their ears. They
call CompuServe for the Cooks Online forum (for gourmets) and the
Bacchus Wine Forum (for their throats).
    BITNET has the mailing list "Eat" (EAT-L@VTVM2), a club for
FoodLore/Recipe Exchange. In J-FOOD-L (J-FOOD-L@JPNKNU10 on BITNET)
they discuss Japanese food and culture.
    If your interest is more academic, subscribe to FOODWINE (on
LISTSERV@CMUVM.CSV.CMICH.EDU). It is for those seriously interested
in the academic study of food and its accompaniments in the 1990's,
including a variety of disciplines, such as marketing,
communications, hospitality, consumer affairs, hotel and catering
management.
    Usenet has rec.food.cooking, rec.food.recipes, rec.food.drink,
rec.food.restaurants, and rec.food.veg for vegetarians. On FidoNet,
check out INTERCOOK for words of wisdom on International Cooking.
    On ILINK and RelayNet, look for CUISINE. That is where we found
the following recipe for Mexican Meatloaf:

        2 lb Ground Beef
        1 ea Bell Pepper, Diced
   10 1/2 oz Cream Chicken Soup
       10 oz Cheddar Cheese
        4 oz Green Chilies, Diced
        1 ea Onion, Chopped
        8 oz Taco Sauce
        1 pk Tortillas
        4 oz Mushrooms (fresh optional)
        2 ea Jalapen"'s (to taste)

  1. Brown ground beef and drain.
  2. Mix onions, green peppers, mushrooms, green CHILIES, taco
     sauce, jalapen"'s and cream chicken soup into skillet with
     ground beef.
  3. Simmer until vegetables are soft.
  4. Shred cheddar cheese.
  5. In crock pot or dish, layer meat mixture, cheese, and
     tortillas; heat until cheese melts.

Bon apetit!

Outdoor life
------------
CompuServe's Great Outdoors SIG is for those preferring nature for
the computer screen. Its sections are called:

  General/Photography, Scouting, Power Boating, TROUT UNLIMITED,
  Fishing, Hunting, Cycling, AUDUBON/Birding, Canoe/Kayak/Raft,
  Camp/Hike/Walk/RV, Snow Sports/Climb, OWAA, CIS/Computers,
  Firearms, NRA, Environmnt/Wildlife, OUTDOOR LIFE mag.

If you dream of visiting Alaska to hunt, fish and explore the
wilderness by canoe, then this is the place. Add the Outdoor
Cooking section of the Cooks Online Forum to make it perfect.
    Scandinavian bulletin boards exchange the "JAKT_FRILUFT"
conference (Through MIX). ILINK offers OUTDOORS, which focuses
on outdoor hobbies.
    As usual, Usenet has a lot. These are some examples:

  rec.aviation        Aviation rules, means, and methods.
  rec.backcountry     Activities in the Great Outdoors.
  rec.bicycles        Bicycles, related products and laws.
  rec.birds           Hobbyists interested in bird watching.
  rec.boats           Hobbyists interested in boating.
  rec.boats.paddle    Talk about any boats with oars, paddles,
                      etc.
  rec.climbing        Climbing techniques, competition
                      announcements, etc.

Scouts participate in SCOUTER on FidoNet (International SCOUTING
Conference) and SCOUTS-L (SCOUTS-L@NDSUVM1) on BITNET. Golfers meet
in GOLF-L (on LISTSERV@ubvm.bitnet).
   Photo enthusiasts will track down PHOTO-L@BUACCA.BITNET,
CompuServe's Photography Forum and its SCUBA Forum's sections for
underwater photography. For more, there's "Photography" on EXEC-PC
and The Well, PHOTO on RelayNet, PHOTOSIG on ILINK and rec.photo on
Usenet.
    If you're into 3-d (stereo) photography, enroll in "3d" on
UUCP:

    Contact: 3d-request@bfmny0.bfm.com (Tom Neff)
    Purpose: Discussion of 3-D (stereo) photography. General info,
    hints, experiences, equipment, techniques, and stereo
    "happenings."  Anyone interested is welcome to join.

There are clubs for all popular outdoor hobbies.

Roots
-----
On ROOTS-L@NDSUVM1.BITNET and soc.roots on Usenet, the emphasis is
on genealogy. Here, you'll get tips about tools and techniques. You
can exchange information about ancestors and find new friends and
partners for joint research.
    On CompuServe, it is called The Genealogy Forum. One message
section is called Overseas Ancestry. Remember to check out the
Family History Library, a newsletter bringing news from the library
for genealogical research in Salt Lake City, U.S.A. (stored in
Library 10.)
    The North American bulletin boards ROOTS-BBS (San Francisco)
and THE FAMILY ROOTS (Oklahoma) are connected to FidoNet.
    GEnie has the Genealogy Knowledgebase. FidoNet has

     GENDATA               Genealogy Database
     GENEALOGY:_WGW        Who's Got What (WGW) Data Base
     GENSOFT               Genealogy software
     SE_GENEALOGY          South Eastern US Genealogy Conference

Since FidoNet has links all over the world, these conferences can
give contacts in countries that you might otherwise have problems
in reaching.
    On most of these services, you'll find interesting genealogy
programs and files with practical hints about how to write a book
about your family.

Him and Her
-----------
Members of the female sex have their favorite meeting places, like
Cleopatra on Bergen By Byte. Men do not have admission.
    Usenet has soc.feminism. Those with limited access to Usenet,
may subscribe to "feminism-digest." Send email to feminism-
digest@ncar.ucar.edu to get on the mailing list.

    "Contact feminism-digest@ncar.ucar.edu" above means that you
    need to write a message to this Internet email address with a
    subscription request, or to receive further information about
    how to join. This mailing list does not have automatic
    subscriptions.

To join the mailing list "feminists," write Patricia Collins on
collins@hplabs.hp.com . She presents the conference's purpose in
this way:

    The feminist mailing list is intended to provide a forum
    for discussion of issues of interest to women, in a friendly
    atmosphere. The basic tenets of feminism and the day-to-day
    experiences of women do not have to be explained or defended.
    Men and women can join, but everyone requesting to be added to
    the mailing list MUST provide the moderator with: (1) a full
    name; (2) a complete UUCP path to a well-known host or a fully
    specified Internet address; (3) the correspondent's gender (for
    records and statistics only).  NO exceptions.

While we're at it, let's move on to other topics associated with
the term sex:
    Bisexuals can participate in "sappho" on UUCP. Contact
sappho-request@mc.lcs.mit.edu. On BITNET, you'll find BIFEM-L
(BIFEM-L@BROWNVM), BISEXU-L (BISEXU-L@BROWNVM) and others.
    Spanish speaking users can subscribe to ARENAL (Lista de
discussion para hispanos/as que desean acabar con la homofobia).
Subscribe by email to LISTSERV@LUT.FI .
    Usenet has tons of it: soc.motss, alt.politics.homosexuality,
alt.sex.bestiality, alt.sex, alt.sex.bondage, alt.sex.pictures.d,
clari.news.group.gays, alt.sex.pictures, alt.sex.motss,
clari.feature.kinsey (Sex Q&A and Advice from Kinsey Institute),
clari.news.law.crime.sex and clari.news.sex.
    Conferences called "SEXUALITY" are alive on FidoNet and The
Well. CompuServe has a Human Sexuality Adult Forum and a Human
Sexuality Open Forum. STOPRAPE@BROWNVM.BITNET is a Sexual Assault
Activist List.
    Finally, there are a large number of pictures of nudes in all
possible and impossible positions. Most of them are childish, some
are decidedly pornographic, a few are beautiful and erotic.
    The online services' policies vary about what kind of
pictures and picture programs to make available. The larger the
service, the more conservative they tend to be.

Programs for hobbyists
----------------------
It's no rule that a service need to have a conference about a
hobby, to have interesting programs available for downloading.
Programs float around from service to service much easier than
conference items. Still, the best programs for a given hobby are
normally found on services where hobbyists meet to discuss.
    You will find:

    Chess and bridge programs,
    Morse code training programs for ham amateurs,
    Astrology programs,
    Data base systems for keeping track of music cassettes or
      records, video cassettes, books, stamps, coins, etc.
    Information systems for wine lovers,
    Recipe programs (tell me what you've got, and I'll tell
      you what you can make), and much more.

Online shopping
---------------
You can buy almost anything online: video cameras, books, music,
Bonsai plants, golf equipment, canned cakes from Gimmee Jimmy's
Cookies, Levi's trousers for men, computer equipment, a four-door
Nissan Pathfinder SE-V6 car, and air tickets for Mexico.
    Shoppers who let their modem do the "walking" are already a few
steps ahead of people Still stuck shopping the old-fashioned way.
Experienced online shoppers know that you can tap a world of stores
without ever leaving your keyboard, and that you can browse and buy
with very little effort.
    Some services present their wares "for your information only."
It's like reading newspaper ads. You must contact the seller to
buy. Other services have large online supermarkets with many
stores, and you can by while you visit.
    Subscribers to CompuServe get a monthly magazine by mail. "Go
Mall Shoppers' Guide" is a regular insert with color photos and
descriptions of selected products. Type GO MALL, order a product,
enter your credit card number, and have it sent you by mail.
    What if used goods are good enough? ILINK, the international
conference exchange system, has GARAGESALE. Here you can buy and
sell for hobby or home: Photo, video, audio, sound/music and midi
equipment, and all kinds of other domestic items. ILINK also has
a conference called BUY-SELL.
    HAM-SALE on the FidoNet is for ham amateurs wanting to swap, by
or sell. The American computer magazine PC Week is operating a
Buyer's Forum on CompuServe.
    UUCP's "muscle-cars" is where "muscle car" enthusiasts offer
advice, share problems and solutions, discuss technical issues,
racing, buying or selling parts, cars, or services, or just discuss
cars and swap stories with others. (Contact: muscle-cars-
request@sorinc.PacBell.COM).
    Similar experiences are waiting for you in "BMW" (Write: bmw-
request@sol.crd.ge.com), "british-cars" (Write: british-cars-
request@encore.com), "italian-cars" (Write: italian-cars-
request@sol.crd.ge.com) and "Z-cars" (the topic is Z-cars from
Datsun/Nissan. Write: rsiatl!z-car-request).
    Vintage VW (at VintageVW@rocky.er.usgs.gov) is about Vintage
Volkswagens. This includes the Beetle, Bus (Types II and II/IV),
Ghia, Squareback, Kubelwagen (Thing), bajas, buggies, Schwimmwagen,
rails and any VW (air-cooled) powered vehicle including aircraft.
    Beginners, gurus, mechanics and non-mechanics, restorers and
daily drivers are welcomed. This is where you can discuss how-to
stuff, parts availability, answer mechanical questions, list show
dates, swap meets, club addresses, favorite stories, etc. To
subscribe, send a message to robert@whiplash.er.usgs.gov .
    The newsletter NEWSBYTES brings you regular reports about
prices on used computers from The Boston Computer Exchange (BOCO).
The newsletter is available through GEnie, ZiffNet on CompuServe,
NewsNet, Dialog, and others.
    ZiffNet also offers the Computer Directory, an online
encyclopedia with information about more than 75,000 hardware
and software products sold in North America (1993). The data base
is updated monthly.

Planning your holidays
----------------------
CompuServe invites you to read reviews of theater performances,
books, movies and restaurants, opera, symphonies, ballets, dance,
museums and art galleries. They have information about airline
schedules and prices, hotels and the latest ski weather forecast.
    Televerket's Datatorg in Norway offers air tickets and hotel
reservations through SMART LINK, a self-serve system operated by
the Norwegian travel agencies. Entertainment and travel are also
popular on Prestel. Most British tour operators have an "office"
there.
    Several international services, including CompuServe and Dow
Jones News/Retrieval, offer OAG (The Official Airline Guide) and
Eaasy Sabre (the American Airlines reservation system).
     Worldscan/Travel shopper is on CompuServe and Delphi. The
Travel Forum on CompuServe administers a member travel discount
program. Download HOTEL.SAV in Library 0 for information about
lower rates on hotel room and car-rental rates.
    It's often possible to book hotel rooms and rent cars online.
Travelshopper has a built-in hotel guide, searchable by city around
the world. OAG has a database of over 40,000 hotels worldwide
(1992). It has the AA Rated European Hotels & Restaurants menu,
which covers trips from Andorra to Yugoslavia. Accu-Weather
provides three-day weather forecasts for 450 cities worldwide,
updated hourly.
    Travel agents are also operative through the Internet. One
alternative is at TRAVEL@delphi.com . Telnet lib.dartmouth.edu for
a World Factbook on countries.
    Is this your first visit to Japan? Why not prepare your visit
through the online service TWICS in Tokyo. It presents itself like
this:

  "Japan is an island nation, full of communities in villages,
  towns, and cities squeezed in between the mountains and the sea,
  with ports of various sizes and shapes through which communication
  flows between communities.

  Our own online community is organized in the same terms, an
  island community "BEEJIMA" (Bee Island), with our village
  ("MURA"), a port ("MINATO"), and our very own volcanic mountain
  ("YAMA").

  In the village, there is a village office ("YAKUBA"), a community
  meeting place ("YORIAI"), a high-tech corner ("AKIHABARA") named
  after the famous electronics district in Tokyo, a health center
  ("EMEDICA"), a place to hang around and read things ("HON YA"), a
  school ("GAKKOU"), and a market ("ICHIBA"). The port has holding
  areas and leads to other parts of Japan ("NIPPON") and the world
  ("SEKAI").  The mountain has a hot springs ("ONSEN") recreational
  area, and a lively outdoor bath ("IN THE OFURO") which has become
  the social center of our island.

Add to this soc.culture.japan on Usenet, the BITNET discussion list
JAPAN@NDSUVM1, the Japan Forum on CompuServe, and "JAPAN" on
RelayNet.
    Did you say the former "Soviet Union?" Here are phone numbers
to some "local" bulletin board systems:

    Moscow Fair (Moscow):                   +7 095 366 5209
    SUEARN NIC BBS (Moscow):                +7 095 938 3618
    Kreit BBS (Leningrad):                  +7 812 112 2611
    Amber Way BBS (Vilnius, Lithuania):     +7 012 222 7194
    UFO BBS (Riga, Latvia):                 +7 013 232 3983
    Post Square #1 (Kiev, Ukrain):          +7 044 417 5700

BITNET club TRAVEL-L (TRAVEL-L@TREARN) for those interested in
tourism. ILINK and The Well have conferences under the name TRAVEL.
    Many conferences in online land concentrate on particular parts
of the world. BALT-L@UBVM.BITNET is focusing on the Baltic states.
In AFRICA-L@BRUFPB.BITNET they discuss Africa. On Usenet, the news
group is called soc.culture.african.
    To brush up your Portuguese, consider joining BRAS-NET, It is a
Brazilian mailing list/network. Send your subscription request to
bras-net-request@cs.ucla.edu . For general information about other
Brazilian interest groups, write LISTSERV@FAPQ.FAPESP.BR .
    For those who are into Spanish, why not check out CHILE-L
(at LISTSERV@USACHVM1.BITNET), or FOLLAC, a mailing list about
'Folklore Latino, Latinoamericano y Caribeno'. To join, write Emily
Socolov at owner-follac@ccwf.cc.texas.edu .
    Here are some other African sources: the French language
Algeria News List (ALGNEWS) is on LISTSERV@gwuvm.gwu.edu. TUNISNET
(on LISTSERV@psuvm.psu.edu) is The Tunisia Network. EGYPT-NET
(write: egypt-net-request@das.harvard.edu) is the Egypt Discussion
and News forum.
    Send mail to mcgee@epsilon.eecs.nwu.edu to get a list of
Internet/Bitnet mailing lists that focus on African, African-
American, African-Caribbean or African-Latin issues, and a list of
African information sites.
    In the soc.culture hierarchy on Usenet, you'll find area codes
like asian, african, arabic, asean, australian, bangladesh,
british, canada, china, celtic, europe, filipino, french, german,
greek, hongkong, indian, iranian, italian, jewish, korean, latin-
american, lebanon, magyar, nepal, new-zealand, nordic, pakistan,
polish, soviet, spain, sri-lanka, taiwan, thai, turkish, vietnamese
and yugoslavia.
    In "argentina," you can read about how to make empanadas while
sharpening up your Spanish before visiting Buenos Aires. (Contact:
argentina-request@ois.db.toronto.edu).
    CompuServe's Travel Forum has sections called United States,
Canada, Mexico/Central America, Caribbean, South America, Oceania,
Asia, Europe, Africa/Middle East and Hawaii.
    If you're off to London, check out the UK Travel section in
CompuServe's UK Computing Forum. Its library contains files with
tips about affordable hotels, British road signs, and a list of
London theatre shows with ticket-buying tips.
    If your destination is Germany, practice Deutch in the Deutches
Forum (GO GERNET).
    Search for additional background information using CompuServe's
Magazine Database Plus, if you don't mind paying a wee surcharge.
Look up places to stay in the ABC Worldwide Hotel Listing.
    On America Online, you can research National Geographic and
National Geographic Traveler Magazines online. You can look up your
destination in the electronic Comptons Encyclopedia.
    GEnie has a Japan RoundTable and a Deutchland RoundTable.
Both provide for interaction with users from those respective
countries.
    If you are responsible for your company's business travels,
check out the following newsletters on NewsNet: BUSINESS TRAVEL
NEWS, and TOUR & TRAVEL NEWS. (You can also search NewsNet's
newsletters through CompuServe's IQuest, Dialog, and others).
    NewsNet has searchable newsletters focusing on the conditions
in particular countries or parts of the world (news, travel and
political risk analysis, political stability, etc.).

Politics
--------
Many of these conferences and forums are filled to the brim with
political discussions. For information about the United Nations,
subscribe to UN (on LISTSERV@INDYCMS.IUPUI.EDU).

Chapter 5: Home, education and work
===================================

House, garden and finances
--------------------------
FidoNet has a long list of interesting conferences:

    HOME-N-GRDN           Home and Garden Questions
    HOMEAUT               Home Automation
    HOMESCHL              Homeschooling support
    HOME_IMP              Improvements around the house.
    HOME_OFFICE           Home Office
    HOME_REPAIR           Home Repair and Remodelling
    ZYMURGY               Beer Homebrewing

The EXEC-PC BBS has "Home Repair." The FUTUREHOME TECHNOLOGY NEWS
newsletter is available through NewsNet. On ILINK, you will find the
HOMEGARDEN conference. Usenet has misc.consumers.house . Here they
discuss anything related to owning and maintaining a house. On the
Well, check out "Homeowners."
    In Ziff-Davis' Magazine Database Plus you can search and read
articles from the Good Housekeeping Magazine. This full-text
article database is  available from CompuServe and other services.
Through UUCP you can get to the conference "Antiques" (Contact:
antiques-request@swbatl.sbc.com).
    CompuServe also has the Gardening Forum. It is operated by the
National Gardening Association, which publishes National Gardening
magazine.
    The various services' software libraries contain many great
shareware and public domain programs. You can download software that
will help you prepare tax return forms, plan next year's taxes,
calculate interests and down-payments on your loans. You'll find
double-entry money-managing systems for non-accountants that will
help you with personal bookkeeping and checkbook balancing.
    Other programs will help you plan and maintain your house.
There are personal inventory programs (to help you keep track of
belongings), and programs that can help you plan allocation of the
space in your home. . .
    Join CompuServe's Investors Forum to learn how to play the
stock and money markets, and other moneymaking 'instruments'.
Discuss investment techniques with others, read reports about
economical trends, and retrieve useful programs for your personal
computer.
    RelayNet offers the international conference INVESTOR. Usenet
has misc.invest .
    If you want to adopt a child, check out ADOPTION on FidoNet,
or subscribe to a UUCP conference of the same name. For access,
write adoption-request@think.com . The National Issues Forum on
CompuServe has a message section called "Adoption Today."
    Addicted TV-viewers may be interested in alt.tv.twin-peaks or
alt.tv.muppets on Usenet.  "Mystery" on FidoNet and UUCP is for
those preferring mystery novels by the fire place in the living
room.
    There are even offerings for "the perfect house wife." I can
think of no better pastime than origami, the traditional Japanese
art of folding paper. (Contact: origami-request@cs.utexas.edu on
UUCP).
    Oh, I almost forgot: The BONSAI conference is essential (on
LISTSERV@CMS.CC.WAYNE.EDU). This is where to discuss the art and
craft of Bonsai and related art forms. Bonsai is the Oriental Art
of miniaturizing trees and plants into forms that mimic nature.

Education, teaching and the exchange of knowledge
-------------------------------------------------
The list of conferences, forums, clubs, and other services
focusing on education -  in its broadest meaning of the word -
is long. You are offered online courses, workshops, and seminars
for students of all ages, databases to help you select a school for
yourself or your kids, and all kinds of discussion forums for
educators.
    Usenet, BITNET, Internet, and UUCP have long traditions in
education. You'll find offerings for teachers within all subject
areas, from finance and accounting, through history, languages and
geography to technical subjects on all levels.
    Two guides listing forums of interest to Educators can be
retrieved by anonymous FTP from the pub/ednet directory at
nic.umass.edu . Use the following commands (see "FTP by email" at
the end of Chapter 12):

      get educatrs.lst
      get edusenet.gde

KIDSPHERE (subscribe through JOINKIDS@vms.cis.pitt.edu) is a
discussion forum for teachers of students from the age of
kindergarten through high school and higher.
    This is a selection of other BITNET discussion lists to
suggest the span of topics:


    CHEMED-L (CHEMED-L@UWF)      Chemistry Education Discussion
    CHRONICL (CHRONICL@USCVM)    On-Line Chronicle of Higher Ed
    CIVIL-L  (CIVIL-L@UNBVM1)    Civil Engineering Research & Ed.
    COMLAW-L (COMLAW-L@UALTAVM)  Computers and Legal Education
    DRUGABUS (DRUGABUS@UMAB)     Drug Abuse Education Information
    JOURNET  (JOURNET@QUCDN)     Discussion List for Journalism Ed
    MEDIA-L  (MEDIA-L@BINGVMB)   Media in Education
    MULTI-L  (MULTI-L@BARILVM)   Language and Education in Multi-
                                 Lingual Settings
    MUSIC-ED (MUSIC-ED@UMINN1)   MUSIC-ED Music Education
    PANET-L  (PANET-L@YALEVM)    Medical Education and Health Info
    TAG-L    (TAG-L@NDSUVM1)     TAG-L Talented and Gifted Ed
    WORLD-L  (WORLD-L@UBVM.CC.BUFFALO.EDU)
                                 Non-Eurocentric World History

Here are some Usenet conferences:

    comp.edu        Computer science education
    sci.edu         The science of education
    comp.ai.edu     Applications of Artificial Intelligence to
                    Education

There are many similar offerings on the commercial services and
free bulletin boards.
    K12Net is a decentralized network for schools available on
FidoNet and Usenet. Write janet.murray@f23.n105.z1.fidonet.org for
information.
    FidoNet also has

     A_THEIST     A_Theism Education and Enlightenment
     HIGH_ED      Education, Post Secondary
     HISTORY      International History
     MAC_GAMES    Macintosh Entertainment & Education

CompuServe has 12 forums focusing on education. Among these you'll
find the Disabilities Forum, Computer Training Forum, Education
Forum, Education Research forum, Science/Math Educational Forum,
Foreign Language Forum, LOGO and Students Forum.
    Ken and Carrie Loss-Cutler are coordinating the section for
Home/Alternative Education in CompuServe's Education Forum. They
educate their two children at home instead of sending them to a
public school.
    The Foreign Language Forum has the sections Potpourri/Polyglot,
Spanish/Portuguese, French, German/Germanic, Latin/Greek, Slavic/E.
European, English, East Asian, Esperanto, Others, FL Education,
Translators, Computers/CAI-CALL, The Directory, Jobs/Careers, New
Uploads and Using the Forum.
    If you're into reading/writing the African language Kiswahili
(Swahili), write kuntz@macc.wisc.edu to get onto the SWAHILI-L
mailing list.
    The more occupational oriented forums include Communications
Industry Forum, Environmental Forum, Firenet (for volunteer fire
brigades), Industrial Hygiene Forum, AAMSI Medical Forum, ASCMD
Forum, HealthNet, OP-Net Forum, the MICRO MD Network, Legal SIG,
Aviation SIG, CB Society and CEMSIG (computers and electronics).
    Bergen By Byte has the Norwegian language conference Schools.
This conference is for validated users only.

  | There are many private conferences in the online world. All  |
  | conferences referred to in this book are open for anybody to |
  | join, unless explicitly told to be private.                  |

RelayNet has EDUCATION. NewsNet offers the newsletters EDUCATION
DAILY, and the HELLER REPORT ON EDUCATIONAL TECHNOLOGY.
    Many online services (including schools and universities) offer
students accredited courses by modem. Connected Education at the
New School for Social Research in the United States is one example,
as is the University of Phoenix in Arizona. (Ask in CompuServe's
Education Forum for more information.)
    The EDUPAGE newsletter is a twice-weekly summary of news items
on information technology, provided by a consortium of colleges and
universities "seeking to transform education through the use of
information technology." Compact and informative. I like it.
    To subscribe, send a note to edupage@educom.edu with your name,
institution name and email address. (EDUPAGE is also available for
Gopher, WAIS and anonymous FTP access on EDUCOM's host machine,
educom.edu .)
    INFOBITS (at listserv@gibbs.oit.unc.edu) is a monthly service
reporting from a number of information and instruction technology
sources.
    The Internet Resource Directory for Educators is available by
anonymous FTP from tcet.unt.edu in the pub/telecomputing-info/IRD
subdirectory. File names include:

    IRD-telnet-sites.txt          (226KB ASCII text)
    IRD-ftp-archives.txt          ( 73KB)
    IRD-listservs.txt             (201KB)
    IRD-infusion-ideas.txt        (202KB)

Example: KIDLINK
----------------
Many parents and teachers regard the online world as a learning
opportunity for their kids. Some of them turn to KIDLINK, a global
service for children between 10 - 15 years of age. The service is
operated by a grassroots network of volunteers.
    The objective is to get as many children as possible involved
in a global dialog.
    Participation is free. Before joining the discussion, however,
each child must respond to the following four questions:

    1. Who am I?
    2. What do I want to be when I grow up?
    3. How do I want the world to be better when I grow up?
    4. What can I do Now to make this come true?

The kids can write in any language. Most answers are sent through
the Internet to a large online database in North America. Anyone
with an email connection to the Internet can search this database
at will.
    When they have submitted their responses, they are invited to
'meet' the others in several KIDCAFEs. The cafes are split up by
language. Here, they can discuss anything from pop music to how it
is to live in other countries.
    KIDLINK grew from an idea in 1990 to over 10,000 participating
children in 50 countries by May 1993.
    Schools all over the globe are integrating KIDLINK with their
classes in languages, geography, history, environment, art, etc.
To the kid participant, KIDCAFE may be the beginning of a personal
network of international friends.
    For more information, send mail to LISTSERV@VM1.NODAK.EDU with
the following command in the TEXT of your message:

    GET KIDLINK GENERAL


Your personal network
---------------------
Network is a word with many meanings. It can be a system set up to
transport data from one computer to another. It can be an online
service with many conferences, and a friendly connection between
people (like in "old boys' network"). Here, we use it in the latter
meaning of the word.
    We use our personal networks more than most of us think of.
We have a chain of people that we call on to ask for advice, help,
and who we invite to participate in projects or parties. When they
ask us for assistance, we lend a hand.
    The online world has some interesting characteristics. One is
that most participants in online conferences already have received
so much help from others that they feel obliged to pay back. They
do this by helping others.
    Those who help, know that helping others will be rewarded. The
reward, however, may not come directly from the persons that they
help. They contributions help maintain and develop the online world
as one giant personal network.
    A typical example: I wanted to buy a 425 megabyte hard disk for
my Toshiba 5100 personal computer. I discover the existence of such
a drive, when a user told about his experiences in CompuServe's
Toshiba Forum. Before placing an order, I wrote to check if he was
still satisfied with the disk.
    The happy user did more than reply. He told about other sellers
and offered to help out with return shipment of my computer when
done. He made it clear that he had no financial interest in the
companies selling the upgrade. We had no previous contact with
each other.
    The online world is full of similar examples. The list of what
people do to help others is very, very long.
    In most conferences and forums you get help, just like that.
There is always someone prepared to help.
    Still, the best long range strategy to build chances of getting
help when you need it, is to be visually present in conferences,
that matter to you. 'Being visually present' means that you should
contribute in the discussions and help others as much as you can.
The   p o s i t i v e    contributors get a lot of friends and a
disproportional amount of help from others.
    That is all it takes to build a personal network. One day you
may need it. It will give you an incredible advantage. I have seen
people get jobs, partners and clients through such contacts. The
online world is full of opportunities.

Watch your words
----------------
Written communications are deprived of the body language and tone
of voice that convey so much in face-to-face meetings and even in
telephone conversations. Therefore, it makes sense to work much
harder to build in humor, sarcasm, or disagreement and avoid your
words come across as stupidity, rudeness, or aggressiveness.
    One way of defusing misunderstanding is to include cues as to
your emotional state. One popular technique is to use keyboard
symbols like :-). We call these symbols emoticons.
    What :-) means? Tilt your head to the left and look again. Yes,
it's a smiling face.
    Here are some other examples to challenge your imagination: ;-)
(Winking Smiley), :-( (Sad), 8-) (User wears glasses), :-o (Shocked
or surprised), and :-> (Hey hey).
    A bracketed <g> is shorthand for grin, and <g,d&r> means
grinning, ducking, and running. Some people prefer to write their
emotional state in full text, like in these two examples: *grin*
and *smile*.
    Do not misunderstand. You still should not allow yourself to
write the most appallingly insulting things to other people, and
then try to shrug it off with a <smile>.
    Watch your words. They are so easy to store on a hard disk.

Religion and philosophy
-----------------------
CompuServe's Religion Forum (GO RELIGION) has many message sections
with associated file libraries. You can get into serious discussion
about topics ranging from Christianity, Judaism, Eastern Religions,
Islam, Interfaith Dialog, Limbo, Pagan/Occult, to Religion and
Science, Liturgical Churches, Mormonism, Ethics and Values, and
more. You may also want to check out the New Age Forum.
    Usenet's offerings include these:

  soc.culture.jewish      Jewish culture & religion.
  soc.religion.christian  Christianity and related topics.
  soc.religion.eastern    Discussions of Eastern religions.
  soc.religion.islam      Discussions of the Islamic faith.
  talk.religion.misc      Religious, ethical, & moral implications.
  talk.religion.newage    Esoteric and minority religions &
                          philosophies.
  alt.pagan               Discussions about paganism & religion.
  alt.religion.computers  People who believe computing is
                          "real life."
  clari.news.religion     Religion, religious leaders,
                          televangelists.

The BITNET/Internet arena has The Islamic Information & News Net on
MUSLIMS (available through LISTSERV@ASUVM.INRE.ASU.EDU). ISLAM-L
(on LISTSERV@ULKYVM.LOUISVILLE.EDU) is a non-sectarian forum for
discussion, debate, and the exchange of information by students and
scholars of the history of Islam.
    BUDDHA-L (on LISTSERV@ULKYVM.LOUISVILLE.EDU) provides a means
for those interested in Buddhist Studies to exchange information
and views.  BUDDHIST (on LISTSERV@JPNTUVM0.BITNET) is for non-
academic discussions.
    BAPTIST (LISTSERV@UKCC.UKY.EDU) is the Open Baptist Discussion
List. THEOLOGY (contact U16481%UICVM.BITNET@VM1.NODAK.EDU) is a
mailing list dedicated to the intellectual discussion of religion.
In its self-presentation, it says:

    Intellectual is stressed as opposed to the "personal," the
    inspirational, or evangelistic.  This does not mean one cannot
    evangelize, but rather that participants should persuade rather
    than brow-beat or attack those they disagree with.  Arguments
    are inevitable, but they ultimately should resolve into mutual
    understanding or at least a truce.

Pagan (Contact: pagan-request@drycas.club.cc.cmu.edu) is set up
to discuss the religions and philosophies of paganism. BELIEF-L (on
LISTSERV@BROWNVM.BITNET) is designed to be a forum where personal
ideologies can be discussed, examined, and analyzed.
    The discussion list PHILCOMM@RPIECS.BITNET is where you debate
the philosophy of communication. PHILOSOP@YORKVM1.BITNET is the
Philosophy Discussion Forum.
    Several sacred texts and primary texts of religious interest
are available by anonymous FTP or LISTSERV. The Bible, the Book of
Mormon and the Koran (also spelled Quran) are available at many
sites and in a variety of file formats.
    The Bible (King James Version) is available as bible10.zip and
bible10.txt via FTP to mrcnext.cso.uiuc.edu (128.174.201.12) in the
/extext/etext92/ directory.
    M.H. Shakir's translation of the Koran is available as 114
individual ASCII text chapters via FTP to quake.think.com
(192.31.181.1) in the /pub/etext/koran/ directory.
    A short file containing quotes from the Koran is available via
LISTSERV from LISTSERV@asuacad as PAKISTAN AL_QURAN.
    A collection of Sanskrit texts is available via FTP to
ftp.bcc.ac.uk in the /pub/users/ucgadkw/indology/ directory.
    You may use the Archie service (see Appendix 4) to find other
religious texts that are also available through the Internet. On
FidoNet, check out JVArcServ.

Job-hunting by modem
--------------------
Unemployment is a global problem, and losing a job is often a bad
experience. If this ever should happen to you, consider checking
out the BITNET discussion list LAIDOFF@ARIZVM1 - "So, you've been
laidoff?"
    Maybe you already have a job, but are constantly searching for
something better.
    There are many forums and conferences devoted to help you get a
new job. FidoNet has the JOBS conference, for those not in a hurry,
and JOBS-NOW (Job & Employment offerings/listings) for those who
have no more time to wait.
    On Bergen By Byte, it is called 'Job_market', and on ILINK
CAREER. In many countries there are local bulletin boards operated
by public employment agencies.
    On Televerket's Datatorg (Norway), you can browse jobs from the
following menu (translated):


            VACANT JOBS

           Select desired profession         Number
           01 Technical, natural sciences    ( 182)
           02 Education, etc.                ( 601)
           03 Media,art                      (  58)
           04 Medicine, health care, etc.    ( 951)
           05 Social care                    ( 307)
           06 Adm.,management, organization  ( 348)
           07 Finance,computers              ( 100)
           08 Secretarial, office work       ( 138)
           09 Sale,purchasing, advertising   ( 576)
           10 Agriculture,forestry,fishing   (  56)
           11 Oil and gas, mining            (  38)
           12 Transport,communication        (  68)
           13 Workshop,fine mechanics,electro( 126)
           14 craft,building and construction(  93)
           15 Industry,ware-house,mechan.    (  68)
           16 Hotel,restaurant,domestic work ( 133)
           17 Service,surveillance,safety    ( 170)

If your potential employers have an email address, you can send
dozens of job resumes - while going for a cup of coffee!
    WORK-AT-HOME on FidoNet is for those planning to start their
own business ("Take this job and shove it! I'll work at home!")
    CompuServe has the Working-From-Home Forum under the sysopship
of online gurus Paul and Sarah Edwards. Its file library contains
back issues of the electronic magazine "Making It on Your Own."
GEnie has the Home Office Small Business forum (HOSB).
    Home based business opportunities may exist within areas such
as desktop publishing, desktop video, high-tech equipment repair,
import and export management, and professional practice management.
Learn from others in forums or conferences on related topics.
    The good news is that many organizations are having problems
finding qualified candidates for their vacant positions, and that
some of them are turning to The Online World for help. One of them
did it like this (from an online announcement):

        Because it is difficult to locate qualified candidates for
   positions in special libraries and information centers, and to
   assist special librarians and information specialists to locate
   positions, the student chapter of the Special Libraries
   Association at Indiana University has formed a LISTSERV, SLAJOB,
   in connection with the Indiana Center for Database Systems.
        The LISTSERV, which is available on both the Internet and
   Bitnet, will help special libraries and information centers in
   the sciences, industry, the arts and within public and academic
   libraries to have a central location for announcing special
   library and information science positions.
        The LISTSERV is available to individuals or organizations
   that have an Internet or Bitnet network connection.  For those
   on the network, subscribe by sending an email message to:

   "LISTSERV@iubvm.bitnet" or "LISTSERV@iubvm.ucs.indiana.edu".
   Leave the subject line blank and then type the following in the
   message of the text:

   subscribe SLAJOB [firstname]  [lastname]

The Israelis have the mailing list CJI, Computer Jobs in Israel.
Send mail to LISTSERV@JERUSALEM1.DATASRV.CO.IL with the usual "SUB
CJI Your-Full-Name" in the text of your message. This will give you
monthly updated lists of open computer jobs.
   When you get tired of hunting for a job, why not relax with
HUMOR at LISTSERV@UGA.CC.UGA.EDU. This mailing list distributes
humor of all types, topics and tastes.  To subscribe, send the
following command to the LISTSERV:

   SUB HUMOR [firstname]  [lastname]


Chapter 6: Your personal HealthNet
==================================

Health is a concern in most families. Where a family member or a
friend is suffering from cancer, AIDS, a serious disability, or a
rare disease, finding help is imperative.
    Fortunately, there are many sources of information for those
who want to know more. There are clubs and forums, where you can
meet others with the same disease or problem. They are open 24
hours a day. Those who cannot sleep at night, can log in any time
to "talk" with others.
    The social aspect of joining a club is important. However, it
may be equally important to learn from other people's experiences
with alternative treatment methods, doctors, medicines, and to get
practical medical advice.
    Here are some examples to illustrate the width of the offering:

AIDS
----
You may start with "The Fog City Online Information Service" in San
Francisco, the world's largest bulletin board of AIDS information.
The cost of using this BBS from afar may be reduced considerably by
using i-Com or similar data transport services (see chapter 13).
    CompuServe has a Human Sexuality Forum and a MEDSig with
associated file libraries. It also has a surcharged ZiffNet
database with full-text articles about health topics (Health
Database Plus). On the Well, enter "g aids".
    NewsNet has the newsletters "AIDS Weekly" and "AIDS Therapies."
The latter is a directory, updated monthly, with descriptions of
standard and experimental treatments for AIDS, along with a guide
to treatments for the opportunistic infections (OI) of AIDS. It
incorporates all existing and potential new AIDS treatments in one
place.
    On BITNET, check out "AIDS/HIV News" (AIDSNEWS@EB0UB011) and
the mailing list on AIDS@EB0UB011.
    Usenet has sci.med.aids (AIDS: treatment, pathology/biology of
HIV, prevention), bionet.molbio.hiv, clari.tw.health.aids (AIDS
stories, research, political issues), and bit.listserv.aidsnews.
    If you do not have access to Usenet, send a message to aids-
request@cs.ucla.edu for articles from AIDSNEWS, statistics and news
summaries.
    Aids-stat-request@wubios.wustl.edu is another source of current
AIDS statistics. Send a request to info-aids@rainbow.UUCP. It is  a
clearinghouse of information, and discussion about alternative
treatment methods, political implications, and more.

Example: Kidney disease
-----------------------
In chapter 1, I told you that my wife has a rare disease called
Polycystic Kidneys. Here are more details about what happened
during the "online health trip" to CompuServe with her doctor:

The command "GO HEALTH" gave the following menu:

    1 HealthNet
    2 Human Sexuality
    3 Consumer Health
    4 NORD Services/Rare Disease
       Database
    5 PaperChase (MEDLINE)
    6 Information USA/Health
    7 Handicapped User's Database
    8 Disabilities Forum
    9 Aids Information
   10 Cancer Forum

Another menu, which listed available "PROFESSIONAL FORUMS," had
choices like AAMSI Medical Forum and Health Forum. Besides visiting
these, we searched several medical databases.
    Menu selection five gave us The National Library of Medicine's
database (MEDLINE), which is full of references to biomedical
literature. This database had more than five million references to
articles from 4.000 magazines from 1966 and up to date, when we
searched it in 1991. It increases by some 25.000 new references per
month. Easy navigation by menus. Easy to search.
    The AAMSI Medical Forum (MedSIG) is sponsored by The American
Association for Medical Systems and Informatics (AAMSI). It is a
forum for professionals within health care, people within associated
technical fields, and ordinary CompuServe users. The members meet
to find, develop and swap information.
    MedSIG has a library full of programs and information files.
This is an example of what you can find there:

    ATLAS.ARC          21-Sep-88 30161

    Keywords: STEREOTAXIC STEREOTACTIC STEREOTAXIS ATLAS THALAMOTOMY
    MAP FUNCTIONAL GIF

    This contains several of the most useful stereotaxic maps from
    the Schaltenbrand and Wahren Atlas in GIF format.  If you can
    get GIF into your CAD or drawing program, you can scale the maps
    to fit your individualized patient's AC-PC distance, thereby
    generating a customized map for your patient.

CompuServe has many programs for reading GIF files, and converting
GIF files to other graphical formats.
    Through IQuest, we searched medical databases. Simple menus
helped define relevant search terms. When done, IQuest searched
selected databases for us, and presented the finds on our local
computer screen.
    The basic rate for completing the search was US$9.00. In
addition, we paid the normal fees for using CompuServe. From
Norway, this amounted to around US$ 40/hour at 2400 bps when
logging on through the local Infonet node at that time. Today, it
costs less.
    This gave us up to 10 article headlines, when searching in
bibliographic databases. Abstracts of selected articles were
displayed on our screen for an additional US$2.00.
    We used the search mode "SmartScan" in the area "Medical
research." IQuest searched several databases with a minimum of
manual intervention.
    First, it told us that the following databases would be
included in the search:

BRS databases:
  Ageline - Contains  references to and abstracts of materials on
    aging and the elderly.  Covers psychological, medical, economic,
    and political concerns.
  AIDS Database -  Includes critically selected articles covering
    all aspects of AIDS, (Acquired Immune Deficiency Syndrome), and
    AIDS-related research.
  AIDS Knowledge Base - Provides an online textbook of the most
    current information on AIDS available from San Francisco General
    Hospital.
  Combined Health Information Database  -  For professionals,
    patients, and the general public, CHID contains references to a
    variety of materials on arthritis, diabetes, health education,
    digestive diseases, and high blood pressure. Provides abstracts.
  Embase - Includes extensive abstracts of articles related to
    biomedicine from medical journals worldwide. About 40% of the
    references are online only.
  Rehabdata  -  Covers articles, books, reports, and audiovisual
    materials dealing with the rehabilitation of the physically and
    mentally handicapped.  References only.
  Sport Database - Indexes publications dealing with sports,
    including training, medicine, education, and history. Drawn
    mostly from English and French with technical articles from
    other languages.

Dialog databases:
  BioBusiness - Deals with the business aspects of biotechnology and
    biomedical research. Draws from BIOSIS and MANAGEMENT CONTENTS.
  BIOSIS    Previews  -  Provides international coverage of all
    aspects of biological science.
  Cancerlit  - Monitors articles from journals and other technical
    publications dealing with all aspects of cancer research
    throughout the world.  Includes abstracts.
  Clinical Abstracts - Covers human clinical study articles of major
    importance selected from leading medical journals. Includes all
    aspects of clinical medicine.  Corresponds to Abstracts in
    Internal Medicine. Abstracts available.
  Life Sciences Collection - Abstracts technical literature in the
    life sciences from journals and other scientific publications
    worldwide.
  Medline (1966 - to date)  - Indexes articles from medical journals
    published worldwide. Corresponds to Index Medicus, International
    Nursing Index and Index to Dental Literature. Includes abstracts
    in roughly 40% of the records.
  SciSearch  -  Monitors worldwide literature across a wide range of
    scientific and technological disciplines.  Produced by the
    Institute for Scientific Information (ISI).

Then we entered our search term: "LIVER AND CYST/". The search word
"CYST/" signified that "cyst" should match any words starting with
these four characters.
   While searching, IQuest gave the following progress report:

  Scanning BRS databases.

  Accessing Network...........Completed.
  Accessing Database Host.....Completed.
  Logging on..................Completed.
  Logging on (second step)....Completed.
  Selecting Databases.........Completed.

  Each period equals one line
  of scanned data.  This may take
  several minutes................................

It continued in the same way with a "Scanning Dialog databases."
    When the search results were presented, we glanced quickly at
the article abstracts, ordered two articles to be sent us by mail
and typed BYE.
    CompuServe reported "Off at 09:12 EST 17-Nov-88 Connect time =
0:35." The two articles arrived Norway by mail a few weeks later.
    The whole trip, including visits in medical forums, took 35
minutes. The cost, including local telephone and network charges,
was US$95. Of this total cost, the extra cost of searching through
IQuest amounted to US$54.00. We all felt that the costs were well
justified.

  | A note about the costs: The online tour was done manually,  |
  | using full menus. We discussed our search strategy while    |
  | connected, which is more expensive than logging off to plan |
  | the next moves. Also, note that the extra cost of searching |
  | IQuest ($54) was not time dependent.                        |

Right now? I have promised to donate one kidney to my wife when the
time comes. This has prompted me (1993) to join a mailing list for
"Organ transplant recipients and anyone else interested in the
issues" (TRNSPLNT@WUVMD.BITNET).

Cancer
------
FidoNet has the forum CARCINOMA (Cancer Survivors). BITNET has the
discussion lists CANCER-L@WVNVM and CLAN (Cancer Liaison and Action
Network on CLAN@FRMOP11). CompuServe has a Cancer Forum. NewsNet
offers the newsletter CANCER RESEARCHER WEEKLY.
    In September 1992, the following message was posted on CANCER-
L by a member from Brazil:

  "A close friend was just diagnosed with acute leukemia of a type
  called calapositive pre-B linphoplastic. It is supposedly an
  early diagnosis since he is not anemic. We are very shocked but
  he is reacting quite bravely and all he wants is to have access
  to literature on his condition. Are there any new genetic
  engineering developments effectively clinically available? What
  is the present state of knowledge regarding this specific form of
  leukemia?

  He was diagnosed three hours ago, is 48 yrs old, and will start
  chemotherapy tomorrow. He was informed that chemotherapy is quite
  effective in this type of leukemia. But we wonder if there isn't
  a possibility to use gene therapy.

  Any help will be greatly appreciated. - Dora."

There were several helpful replies. This came from a member in the
United States:

  "In response to the request for information on treatment for
  leukemia, I recommend that you access CancerNet, the National
  Cancer Institute's mail server on the Internet which provides
  current information on treatment for leukemia. To request the
  Contents List and Instructions, send a mail message to

   cancernet@icicb.nci.nih.gov (Internet address)
   cancernet%icicb.nci.nih.gov@nihcu ( BITNET)

  Leave the subject line blank, and in the body of the mail
  message, enter "HELP".  When you receive the Contents list,
  request the statement for Adult Acute Lymphocytic Leukemia
  (cn-101024).

  There are also News and General Information items, under the
  Heading PDQ Database Information in the Contents List which
  provide information on centers which have access to Physician
  Data Query, NCI's database of cancer treatment information which
  includes clinical trials information for leukemia. - Cheryl."

CancerNet is the U.S. National Cancer Institute's international
information center. It is a quick and easy way to obtain, through
electronic mail, recommended treatment guidelines from the National
Cancer Institute's Physician Data Query system.
    To access CancerNet, send email to:

    cancernet@icicb.nci.nih.gov

Leave the subject line blank. In the body of the mail message, enter
HELP to receive instructions and the current contents list.
    The National Cancer Center in Tokyo Japan has a gopher service
at gopher.ncc.go.jp. The World Health Organization (WHO) has one at
gopher.who.ch.

Disabilities
------------
Bulletin boards and online conferences give equal access to all
persons. Everybody is treated the same way, regardless if they sit
in a wheel chair, have a hearing impairment, stutter, cannot speak
clearly, have difficulties in thinking or acting quickly, or just
have a different looks.
    You need not worry about typing errors. Those who read them
will never know whether it's because you never learned how to write
on a computer, or if it is because you have difficulties in
controlling your movements.
    You alone decide if others are to know about your personal
disability. If you want it to be a secret, then it will remain a
secret.
    Nobody can possibly know that you are mute and lame from the
neck and down, that computer communication is your main gate into
the outer world, and that you are writing messages with a stick
attached to your forehead. Therefore, the online world has changed
the lives of many people with disabilities.
    Computer communications have opened a new world for those who
are forced to stay at home, or thinks that it is too difficult to
travel. Those who can easily drive their car to the library, often
have difficulties in understanding the significance of this.
    Usenet has alt.education.disabled and misc.handicap. It covers
all areas of disabilities, technical, medical, educational, legal,
etc. UUCP has handicap. It is presented in the following words:

    Contact: wtm@bunker.shel.isc-br.com
    Purpose:  The Handicap Digest provides an information/discussion
    exchange for issues dealing with the physically/mentally
    handicapped.  Topics include, but are not limited to: medical,
    education, legal, technological aids and the handicapped in
    society.

CompuServe's Disabilities Forum has the following sections: General
Interest, Develop. Disabilities, Emotional Disturbances, Hearing
Impairments, Learning Disabilities, Vision Impairments, Mobility
Impaired, Rights/Legislation, Education/Employment and Family
Life/Leisure.
    AUTISM@SJUVM.BITNET is devoted to the developmentally disabled,
their teachers, and those interested in this area. The list BLIND-
L@UAFSYSB.BITNET focuses on "Computer Use by and for the Blind."
COMMDIS@RPIECS.BITNET is a mailing list discussing "Speech
disorders."
    DEAF-L@SIUCVMB.BITNET is the "Deaf Discussion List," and
DEAFBLND@UKCC.UKY.EDU the "Deaf-Blind Discussion List." STUT-HLP
(LISTSERV@BGU.EDU) is a support forum for people who stutter and
their families.
    On L-HCAP@NDSUVM1.BITNET, the focus is on Technology for the
handicapped. BACKS-L@UVMVM.BITNET discusses research on low back
pain disability.
    The Handicap Digest is an electronic mail only digest of
articles relating to all types of issues affecting the handicapped.
The articles are taken from the Usenet newsgroup, the Handicap
News. (misc.handicap) and various FidoNet conferences such as
ABLED, BlinkTalk  SilentTalk, Chronic Pain, Spinal Injury, Rare
Conditions, and several others. Subscribe by email to

    wtm@bunker.shel.isc-br.com

Handicap.shel.isc-br.com (129.189.4.184) is the email address to an
anonymous ftp site that has disability-related files and programs.
The disk has some 40 directories with 500 or so files covering all
types of disabilities. (This service can be used through FTPMail.
See chapter 12 about how to do this.)

Getting old
-----------
BITNET has the "BIOSCI Ageing Bulletin Board" on AGEING@IRLEARN .
Usenet has bionet.molbio.ageing, while CompuServe's Issues Forum
has a message section called "Seniors."
    Ageline on Dialog is a database produced by the American
Association of Retired Persons. It does an excellent job covering
research about older persons, particularly on consumer issues and
health care, by summarizing journal articles and the contents of
other published reports.
    While our "face-to-face" world sometimes makes it difficult for
older people to participate in discussions between young people,
this is not so in the Online World. All people are treated the same
way. It is impossible for others to know your age, unless someone
tells them.

Holistic Healing and Health
---------------------------
HOLISTIC on LISTSERV@SIUCVMB.SIU.EDU is dedicated to "providing
information and discussion on holistic concepts and methods of
living which provide a natural way of dealing with the challenges
of life." Here are some topics dealt with in this forum:

      Various Dimensions of Holistic Healing and Health
      States of Consciousness
      Meditation and the role it plays in spiritual/physical health
      The impact of a healthy diet - including Herbs and Vitamins
      Bodywork - such as Rolfing, Trager bodywork, Reichian, etc.
      Acupuncture/pressure
      Hypnosis and Biofeedback
      Visualizations and Affirmations
      Spiritual Healing - Psychic healing methods
      Bioenergetics
      The holistic connection between mind and body
      Honest discussion of topics relevant to personal/spiritual
      growth - And anything else within context for the betterment
      of the world.

The following message is typical:

From:    Helen
Subject: Re: Asthma and Sinus Problems
To:      Multiple recipients of list HOLISTIC

  My condolences to fellow people allergic to cats.  Cats and
  strawberries are two of the most allergenic substances.
  Behavorial changes have proven to be EVERYTHING to me.  The
  techniques I've employed have helped many others.  First, try
  sleeping at a 45 degree angle.  This usually requires piling up
  pillows. The elevation of the head facilitates drainage from the
  sinuses.  When the situation gets really bad, I've slept sitting
  up on a couch or arm chair propped up by numerous pillows and
  cushions.  This technique can take some getting used to, but, it
  works like a charm and is kinder to your system than drug
  therapy.
    Second, try "ephedra" tea.  This is an herb found in Chinese
  herb shops.  Ask the herbalist how to prepare it.
    I highly recommend the book "Natural Health, Natural Medicine"
  by Andrew Weil, M.D. of U of A Med School in Tucson. See pages
  253-256 for more information on asthma.
     Fourth, stay hydrated.  This means not only drinking PLENTY of
  fluids, but humidifying the house (that is if you're not also
  allergic to molds).
     Basic behavorial techniques are important....diet, exercise,
  etc. etc, ...but this is the holistic network...I'm preaching to
  the choir...

     Finally, take heart!  Being allergic to cats is not well
  received by cat lovers...often we're cat lovers ourselves.
  Depending on the breed of cat, there is a good chance you will
  eventually habituate to those you are around over the long term.
  Good luck, the advice about sleeping with your head significantly
  elevated is the best I have ever given out to fellow sinus
  problem sufferers. It really works!!

  Helen.

HomeoNet, a service of the Institute of Global Communications
(IGC), is for those interested in homeopathic medicine.

List of health science resources
--------------------------------
The Bitnet/Internet online list of health science resources is
available by email from:  LISTSERV@TEMPLEVM.BITNET . Send the
following command:

  GET MEDICAL RSCRS

This will give a long list of BITNET, Internet, and Usenet forums,
data archives, electronic newsletters and journals devoted to
health science.
    Here are some examples from the list that may be of interest to
people not working in the health profession:

    * ALCOHOL@LMUACAD.BITNET - a discussion list for Alcohol and
      Drug Studies,
    * BEHAVIOR@ASUACAD.BITNET - Behavioral and Emotional Disorders
      in Children,
    * DIABETIC@PCCVM.BITNET is the "Open Discussion forum for
      DIABETIC patient counseling,"
    * DIARRHOE@SEARN.BITNET (or DIARRHOE@SEARN.SUNET.SE through the
      Internet) is a forum for information exchange and discussions
      on all aspects related to diseases, disorders, and chemicals
      that cause diarrhoea in humans and animals,
    * DIET@INDYCMS.BITNET - Support and Discussion of Weight Loss
    * DRUGABUS@UMAB.BITNET - Drug Abuse Education Information and
      Research,
    * FAMCOMM@RPIECS.BITNET - Marital/family & relational
      communication.
    * FIT-L@ETSUADMN.BITNET - Wellness, Exercise, Diet, for
      exchanging ideas, tips and any type of information about
      wellness, exercise, and diet.
    * GRANOLA@BROWNVM.BITNET - Vegetarian Discussion.
    * HERB@TREARN.BITNET - Medicinal and Aromatic Plants discussion.
    * MSLIST-L@NCSUVM.BITNET - Multiple Sclerosis Discussion and
      Support.
    * RZAMAL-L@DKAUNI11.BITNET - Dental Amalgam Fillings and
      chronic mercury poisoning.
    * SPORTPSY@TEMPLEVM.BITNET - Exercise and Sports Psychology.
    * talk.abortion on Usenet.

These mailing lists usually let you search old messages for topics
of interest. They are both living discussion forums and interesting
searchable databases!
    Mednews is a weekly electronic newsletter. Its columns bring
regular medical news summaries from USA Today, Center for Disease
Control MMWR, weekly AIDS Statistics from CDC, and more. Send the
following command to LISTSERV@ASUACAD.BITNET to subscribe:

     SUB MEDNEWS Your-first-name Your-last-name

Chapter 7: Electronic mail, telex, and fax
==========================================

Electronic mail is one of the most popular online services. People
living thousands of miles apart can exchange messages and documents
very quickly.
    International Resource Development, Inc., an American research
organization, claimed (1992) that we can send electronic mail to
more than 10 million personal mailboxes. We believe the figure to
be much higher. The Matrix News (Texas, U.S.A.) claims the number
is over 18 million (March 1993).
    The Boardwatch Magazine (U.S.A.) believes that new callers are
coming online for their first time at a rate of close to 10,000 per
day (January 1993).
    Electronic Mail & Micro Systems (New Canaan, Conn., U.S.A.)
estimated an average of 27.8 million messages sent per month in
1990. Mail through the Internet and grassroots services on free
bulletin boards (like FidoNet) is not included in their figure.
    The annual rate of increase in the number of messages is over
30% and increasing.
    If a given email service charges you US$30 per hour, it will
cost you a meager US$0.075 to send one typewritten letter (size A-
4, or around 2,200 characters). See chapter 15 for a breakdown of
this cost.
    If you live in Norway, and send the letter by ordinary mail to
a recipient in Norway, postage alone is US$0.53 (1992). The cost is
seven times higher than using email.
    To send the same letter from Norway to the United States by
ordinary mail will cost 11 times more. This letter takes several
days to reach the destination, while email messages arrive almost
instantly.
    Often, you can send email messages to several recipients in one
operation - without paying extra for the pleasure. Compare this to
sending to several parties by fax!
    You do not have to buy envelopes and stamps, fold the sheet,
put it into the envelope, and bring it to a mailbox. Just let the
computer call your favorite email service to send the letter.
    The recipient does not have to sit by the computer waiting for
your mail. Upon receipt, it will be automatically stored in his
mailbox. He can read it when he has time.
    The recipient can print it locally, and it will be a perfect
document, no different to one typed in locally. He can also make
corrections or comments, and email onwards to a third party. In
this way several people can work jointly on a report, and no time
is it re-typed from scratch.
    When you receive several messages in the morning, you can very
quickly create replies to them one at the time at your keyboard,
and then send them in one go. No need to feed five different pieces
of paper into a fax machine or envelopes for five different people.
    Where you can find a telephone, you can also read mail. In most
countries, communicating through email is easy and economical.
    By the way, the simple but miraculous thing about email is that
you can quote easily and exactly the point to which you are
replying. This is a revolution in communication, no?

How to send email?
-------------------
This is what it normally takes for a CompuServe user to send me
a message:

    Type GO MAIL to get to the "post office," and then type
    COMPOSE.
         "Start writing," says CompuServe. Type your message
    manually, or send a file (text or binary). Type /EXIT when
    done.
         "To whom?" asks CompuServe. You enter: "Odd de Presno
    75755,1327," or just my mailbox number (75755,1327).
         CompuServe asks you to enter Subject. You type: "Hello,
    my friend!" Your message has been sent.
         A few seconds later, the message will arrive in my
    mailbox. If I am online to CompuServe at the moment, I will
    probably read it right away. If not, it will stay there until I
    get around to fetch it.

Above, we used the term "normally takes to send." Please note that
many users never ever TYPE these commands! They use various types
of automatic software to handle the mechanics of sending and
receiving mail (see Chapter 16).
    Other systems require different commands to send email. Ulrik
at the University of Oslo (Norway) is a Unix system. So is The Well
in San Francisco. On such systems, mail is normally sent using
these commands:

    Type "mail opresno@extern.uio.no". When the computer asks for
    "Subject:," enter "Hello, my friend!"
         Type your message or send it. When done, enter a period
    (.) in the beginning of a line. Ulrik will reply with "Cc:" to
    allow you to 'carbon copy' the message to other people. If you
    don't want that, press ENTER and the message is on its way.
         While I wrote this book, I had to go to Japan. A simple
    command allowed me to redirect all incoming mail to CompuServe.
    As a result I could read and send mail by calling a local
    CompuServe number in several Japanese cities.

Though the commands for sending email differ between systems, the
principle is the same. All systems will ask you for an address and
the text of your message. On some, the address is a code, on others
a name (like ODD DE PRESNO).
    Most systems will ask for a Subject title. Many will allow you
to send copies of the message to other recipients (Cc:).
    Some services allow you to send binary files as email. Binary
files contain codes based on the binary numeration system. Such
codes are used in computer programs, graphics pictures, compressed
spreadsheets and text files, and sound files.
    Many online services let you send messages as fax (to over 15
million fax machines), telex (to over 1.8 million telex machines),
and as ordinary paper mail. We have tested this successfully on
CompuServe, MCI Mail and other services.
    On CompuServe, replace "Odd de Presno 75755,1327" with ">FAX:
4737027111". My fax number is +47 370 27111.
    On MCI Mail type "CREATE:". MCI asks for "To:," and you type
"Odd de Presno (Fax)". MCI asks for "Country:". You enter "Norway".
By "RECIPIENT FAX NO" enter "37027111" (the code for international
calls). The country code for Norway, 01147, is added automatically.
By "Options?," press ENTER. When MCI Mail asks for more recipients,
press ENTER. Type your message and have it sent.
    To send a telex, you'll need the recipient's telex number, an
answerback code, and the code of the recipient's country. If the
message is meant for telex number 871161147, answerback ZETO, and
country Russia (country code SU), enter ">TLX:871161147 ZETO SU"
when sending from CompuServe.
    By entering ">POSTAL", CompuServe will send your mail to a
business associate in California or Brazil as a professional laser-
printed letter. It will take you through the process of filling out
the various address lines. The letter may well arrive faster than
through ordinary mail.

When the recipient is using another mailbox system
--------------------------------------------------
When the recipient is using your mailbox service, writing addresses
is simple. Not so when your email has to be forwarded to mailboxes
on other online services.
    The inter-system email address consists of a user name, a
mailbox system code, and sometimes also routing information. The
problem is that there is no universal addressing format. Finding
out how to write a given address may be surprisingly difficult.
    Some services are not set up for exchange of email with other
services. This is the case with my bulletin board, the Saltrod
Horror Show. To send mail to a user of this system, you'll have to
call it directly and enter it there. This bulletin board is not
connected to the outside world for exchange of mail.
    If your favorite system lets you send mail to other services,
make a note about the following:

    * You need to know the exact address of your recipient, and
      whether he's using this mailbox regularly. Many users have
      mailboxes that they use rarely or never. For example, don't
      try to send mail to my mailbox on Dow Jones/News Retrieval.
      I only use this service sporadically.
           Think of the easiest way for a recipient to respond
      before sending a message to him or her.

    * You need to know how to rewrite the recipient's address to
      fit your system. For example, you may have to use a domain
      address to send through Internet, and a different form when
      sending through an X.400 network. (More about this later.)

    * The recipient's mailbox system may be connected to a network
      that does not have a mail exchange agreement with your
      system's network(s). Sometimes, you can use a commercial mail
      relay service to get your message across (see chapter 9).
      Users of the Internet can send messages to recipients on the
      Dialcom network through the DASnet relay service.

    * Sometimes, you need to know how to route a message through
      other systems to arrive at its destination. For example, a
      message sent from the Ulrik computer in Oslo must be routed
      through a center in London to get to Dominique Christian on
      the Difer system in Paris (France),

Internet
--------
is the name of a computer network (here called "INTERNET"), and
a term used of a global web of systems and networks that can
exchange mail with each other (here called "Internet").
    INTERNET is a very large network that has grown out of ARPANET,
MILNET, and other American networks for research and education.
This core network has many gateways to other systems, and it's when
we include these systems and their connections that we call it the
Internet. Others call it WorldNet or the Matrix.
    Internet users can exchange mail with users on networks like
EUnet, JANET, Uninett, BITNET, UUCP, CompuServe, MCI Mail, EcoNet,
PeaceNet, ConflicNet, GreenNet, Web, Pegasus, AppleLink, Alternex,
Nicarao, FredsNaetet, UUNET, PSI, Usenet, FidoNet and many others.
We therefore say that these networks are also "on the Internet."
    If you have access to the Internet, you can send email to users
of online services all over the world. You can send to people using
Bergen By Byte and Telemax in Norway, TWICS in Tokyo, and Colnet in
Buenos Aires.
    Now is the time to take a closer look at the art of addressing
mail through the Internet.

Domain name addressing
----------------------
On the Internet, the general form of a person's email address is:

    user-name@somewhere.domain

My main, international Internet mailbox address is:

    opresno@extern.uio.no

You read the address from left to right. First, the local name of
the mailbox (my name abbreviated). Next, the name of the mailbox
system or another identification code (in this case EXTERN, to
show that I have no affiliation with the University), the name of
the institution or company (here UIO or "Universitetet i Oslo"),
and finally the country (NO for Norway).
    People have sent mail to my mailbox from New Zealand, Zimbabwe,
Guatemala, Peru, India, China, Greece, Iceland, and Armenia using
this address.
    Some users must send their messages through a gateway to the
Internet. In these cases, the address may have to be changed to
reflect this:
    Users of AppleLink use opresno@extern.uio.no@INTERNET# . Those
on JANET use opresno%extern.uio.no@eanrelay.ac.uk. On SprintMail,
use ("RFC-822": <opresno(a)extern.uio.no>, SITE:INTERNET) .
CompuServe subscribers use >INTERNET:opresno@extern.uio.no .
    The core of these address formats is "opresno@extern.uio.no",
in one way or the other.
    We call this basic addressing format a Domain Naming System.
"EXTERN.UIO.NO" is a domain. The domain may also contain reference
to the name of a company or an organization, like in twics.co.jp,
compuserve.com, or IGC.ORG. The CO, COM, and ORG codes identify
TWICS, CompuServe and IGC as companies/organizations.
    To send mail from the Internet to my CompuServe mailbox, use:

    75755.1327@compuserve.com

Normally (except on AppleLink), a domain address can only contain
one @-character. When an address has to be extended with gateway
routing information, replace all @-characters to the LEFT in the
address by %-characters. Here is an example:
    BITNET uses a different addressing method (USER@SYSTEM). Let's
assume that you are subscribed to the club for lovers of Japanese
food (J-FOOD-L@JPNKNU10.BITNET, see chapter 6). You have a mailbox
on INTERNET, and want to send a recipe to the other members using
the address J-FOOD-L.
    On some Internet systems, you can simply use the address:
J-FOOD-L@JPNKNU10.BITNET , and your mailbox system will take care
of the routing for you.
    If this addressing method doesn't work, you can use different
gateways into BITNET depending on where you live. The preferred
method is to route through a gateway near to you. If living in
North America, you may route CUNYVM.CUNY.EDU using the following
address:

    J-FOOD-L%JPNKNU10.BITNET@CUNYVM.CUNY.EDU

The rightmost @ in this address is maintained. The one to the LEFT
has been replaced with a %. The term ".BITNET" tells the gateway
machine where to forward the message.
    The following will happen: First, the message will be sent to
system CUNYVM at the EDUcation site CUNY. CUNYVM investigates the
address, and discovers that the message is for BITNET. It cuts off
all text to the right of "JPNKNU10," and replaces the % with an @.
The message is forwarded to the mailbox J-FOOD-L on the BITNET
system JPNKNU10 at the Kinki University in Japan.

Bang addressing
---------------
"Bang" is American for "exclamation point" (!). The UUCP network
uses this variation of the domain addressing scheme.
    Example: User Jill Small on Econet in San Francisco used to
have the address pyramid!cdp!jsmall . Read this address from right
to left. The name of her mailbox is to the right. The name of the
organization is in the middle. "Pyramid" is the name of the
network.
    Some email systems can use bang addresses directly. (Note that
the ! character has a special function on Unix computers. Here, you
may have to type the address as pyramid\!cdp\!jsmall to avoid
unwanted error messages. The \ character tells Unix to regard the
next character as a character, and not as a system command. This
character may also have to precede other special characters.)
    Other systems do not accept bang addresses directly. Here, the
users must send such messages through a gateway. The American host
UUNET is a frequently used gateway. If routing through UUNET, you
may write the address like this:

    pyramid!cdp!jsmall@uunet.uu.net

If your system absolutely refuses to accept exclamation points in
addresses, try to turn the address into a typical Internet address.
Write the address elements in the Internet sequence (left to
right). Replace the exclamation points with %-s, like this:

    jsmall%cdp%pyramid@uunet.uu.net

This method works most of the time. When it works, use this
addressing form. Bang paths may fail if an intermediate site in the
path happens to be down. (There is a trend for UUCP sites to
register Internet domain names. This helps alleviate the problem of
path failures.)
    Some messages must be routed through many gateways to reach
their destination. This is the longest address that I have used,
and it did work:

   hpda!hplabs!hpscdc!hp-lsd.cos.hp.com!oldcolo!dave@uunet.uu.net

It used to be the Internet address of a user in Colorado, U.S.A..
Today, he can be reached using a much shorter address.

If you are on UUCP/EUnet, you may use the following address to send
email to Odd de Presno:

   extern.uio.no!opresno.

Addressing international electronic mail sometimes looks like black
magic. To learn more, read some of the books listed in appendix 5.
We have found "The Matrix" by John S. Quarterman to be particularly
useful.
    The conference INFONETS (General network forum) is another
source. Here, the INTERNET postmasters discuss their addressing
problems. Activity is high, and you will learn a lot about the
noble art of addressing. (This is not the place to ask for Olav
Janssen's Norwegian email address, though. This question should be
sent to a Norwegian postmaster.)
    You can subscribe to Infonets by sending the following mail:

    To: LISTSERV@NDSUVM1.BITNET
    Subject: (You can write anything here. It will be ignored.)
    TEXT:  SUB INFONETS Your-first-name Your-last-name

If your mailbox is on another network, alter the address to route
your subscription correctly to this LISTSERV.

  | Hint: You can search the database of old INFONETS messages by |
  | email to LISTSERV@DEARN.BITNET. See "Directories of services  |
  | and subscribers" below for information about how to search    |
  | LISTSERV databases.                                           |

While the global matrix of networks grows rapidly, it is still
behind in some lesser-developed nations and poorer parts of
developed nations. If interested in these parts of the world, check
out GNET, a library and a journal for documents about the efforts to
bring the net to lesser-developed nations.
    Archived documents are available by anonymous ftp from the
directory global_net at dhvx20.csudh.edu (155.135.1.1). Chapter 12
has information on how to use FTP if you only have mail access to
the Internet.
    To subscribe to a conference discussing these documents, send
a request to gnet_request@dhvx20.csudh.edu.

cc:Mail gateways
----------------
Many Local Area Networks have been connected to the global Matrix
of networks. CompuServe offers a cc:Mail gateway. Lotus cc:Mail is
a PC Lan based email system used in corporate, government and other
organizations.
    When sending from CompuServe Mail to a cc:Mail user through
this gateway, a typical address may look like this:

    >mhs:pt-support@performa

To send to this user from the Internet through CompuServe's MHS
gateway, write the address like this:

    pt-support@performa.mhs.compuserve.com

Other vendors of LAN gateways use other addressing methods.

X.400 addressing
----------------
X.400 is a standard for electronic mail developed by CCITT. It is
used on large networks like AT&T Mail, MCI Mail, Sprintnet, GE
Information System, Dialcom, and Western Union, and on other public
and private networks throughout the world.
    EDI (Electronic Data Interchange) uses X.400 as a transport
mechanism for coordination of electronic part ordering, stock
control and payment. X.400 is used to connect EDI systems between
companies and suppliers.
    The X.400 addressing syntax is very different from domain
addressing. To send a message from an X.400 mailbox to my address
(opresno@extern.uio.no), you may have to write it like this:

   (C:NO,ADMD:uninett,PRMD:uninett,O:uio,OU:extern,S:opresno)

Alas, it's not so standard as the domain addressing schemes. On
other X.400 networks, the address must be written in one of the
following formats - or in yet other ways:

   (C:US,A:Telemail,P:Internet,"RFC-822":<opresno(a)extern.uio.no>)

   ("RFC-822": <opresno(a)extern.uio.no>, SITE:INTERNET)

   '(C:USA,A:TELEMAIL,P:INTERNET,"RFC-822":<opresno<a>extern.uio.no>) DEL'

   (site: INTERNET,ID: <opresno<a>extern.uio.no>)

   "RFC-822=opresno(a)extern.uio.no @ GATEWAY]INTERNET/TELEMAIL/US"

To send an Internet message to a mailbox I once had on the X.400
host Telemax in Norway, I had to use the following address:

   /I=D/G=ODD/S=PRESNO/O=KUD.DATASEKR/@PCMAX.telemax.no

To send from Internet to Telemail in the US, I have used this
address:

   /PN=TELEMAIL.T.SUPPORT/O=TELENET.MAIL/ADMD=TELEMAIL/C=US/@sprint.com

If you need to route your message through gateways, then complexity
increases. One Norwegian UUCP user had to use the following address
to get through:

  nuug!extern.uio.no!"pcmax.telemax.no!/I=D/G=ODD/S=PRESNO/O=KUD.DATASEKR/"

To send a message from an X.400 system to my CompuServe mailbox,
I have used the following address elements:

       Country = US
       ADMD = CompuServe
       PRMD = CSMail
       DDA = 75755.1327

The addressing methods used on X.400 systems vary. Another example:
Some use the code C:USA rather than the ISO country code C:US. MCI
Mail uses C:NORWAY, C:USA, and C:SWEDEN.
    Here are some important X.400 codes:

    C       the ISO country code (on most services)
    ADMD    domain code for public system (abbreviation A)
    PRMD    domain code for connected private system
            (abbreviation P)
    O       organization name
    OU      organization unit
    S       surname (last name)
    G       given name (first name)
    I       initials (in the name)
    DDA     domain-defined attributes, keywords defined and
            used by the individual systems to specify mailboxes
            (user name, list, station, user code, etc.), direct
            delivery devices (attention name, telex addresses,
            facsimile, etc.)
    PN      personal name
    (a)     the character @ cannot be used when routing messages
            from X.400 to Internet. Try (a) instead.
    (p)     the character % cannot be used when routing messages
            from X.400 to Internet. Try (p) instead.
    (b)     the character ! (used in "bang" addresses).
    (q)     the character " used in email addresses.
    RFC-822 this code tells X.400 that an Internet domain address
            follows. Does not work on all X.400 systems.

Returned mail
-------------
When an email address is incorrect in some way (the system's name
is wrong, the domain doesn't exist, whatever), the mail system will
bounce the message back to the sender.
    The returned message will include the reason for the bounce. A
common error is addressing mail to an account name that doesn't
exist.
    Let's make an error when sending to LISTSERV@vm1.nodak.edu.
Enter "pistserv@vm1.nodak.edu" instead of "LISTSERV@vm1.nodak.edu".
    This address is wrong. Below, we've printed the complete
bounced message. It contains a lot of technical information. Most
lines have no interest. Also, the message is much larger than the
original message, which contained three lines only.
    When browsing the bounced message, note that it has three
distinct parts: (1) The mail header of the bounced message itself
(here, the 13 first lines), (2) The text of the error report (from
line 14 until the line "Original message follows:"), and (3) the
mailer header and text of your original message (as received by
computer reporting the error):

  From MAILER@VM1.NoDak.EDU Fri Dec 18 12:54:03 1992
  Return-Path: <MAILER@VM1.NoDak.EDU>
  Received: from vm1.NoDak.edu by pat.uio.no with SMTP (PP)
    id <07610-0@pat.uio.no>; Fri, 18 Dec 1992 12:53:54 +0100
  Received: from NDSUVM1.BITNET by VM1.NoDak.EDU (IBM VM SMTP V2R2)
    with BSMTP id 9295; Fri, 18 Dec 92 05:53:27 CST
  Received: from NDSUVM1.BITNET by NDSUVM1.BITNET (Mailer R2.07)
    with BSMTP id 3309; Fri, 18 Dec 92 05:53:26 CST
  Date: Fri, 18 Dec 92 05:53:26 CST
  From: Network Mailer <MAILER@VM1.NoDak.EDU>
  To: opresno@extern.uio.no
  Subject: mail delivery error
  Status: R

  Batch SMTP transaction log follows:

  220 NDSUVM1.BITNET Columbia MAILER R2.07 BSMTP service ready.
  050 HELO NDSUVM1
  250 NDSUVM1.BITNET Hello NDSUVM1
  050 MAIL FROM:<opresno@extern.uio.no>
  250 <opresno@extern.uio.no>... sender OK.
  050 RCPT TO:<pistserv@NDSUVM1>
  250 <pistserv@NDSUVM1>... recipient OK.
  050 DATA
  354 Start mail input.  End with <crlf>.<crlf>
  554-Mail not delivered to some or all recipients:
  554 No such local user: PISTSERV
  050 QUIT
  221 NDSUVM1.BITNET Columbia MAILER BSMTP service done.

  Original message follows:

  Received: from NDSUVM1 by NDSUVM1.BITNET (Mailer R2.07) with BSMTP id 3308;
   Fri, 18 Dec 92 05:53:25 CST
  Received: from pat.uio.no by VM1.NoDak.EDU (IBM VM SMTP V2R2) with TCP;
     Fri, 18 Dec 92 05:53:23 CST
  Received: from ulrik.uio.no by pat.uio.no with local-SMTP (PP)
            id <07590-0@pat.uio.no>; Fri, 18 Dec 1992 12:53:24 +0100
  Received: by ulrik.uio.no ; Fri, 18 Dec 1992 12:53:18 +0100
  Date: Fri, 18 Dec 1992 12:53:18 +0100
  From: opresno@extern.uio.no
  Message-Id: <9212181153.AAulrik20516@ulrik.uio.no>
  To: pistserv@vm1.nodak.edu
  Subject: test

  index kidlink

The first part of the bounced message is usually of no interest.
Hidden in the second part you'll find the following interesting
line:

  554 No such local user: PISTSERV

Ah, a typo!
    If your original message was long, you're likely to be pleased
by having the complete text returned in the third part of the
bounced message. Now, you may get away with a quick cut and paste,
before resending it to the corrected address.
    The text and codes used in bounced

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